I feel that I was 'conned' into buying a first class up-grade from Virgin for a Sunday evening journey from Bristol to Sheffield.
I left Bristol at 6 30 and didn't arrive in Sheffield until 24 10- that's almost six hours. The train was dirty and I didn't get a drink until 11 30, and only then because I complained.
I got a refund of seven pounds for a eighty eight pound journey!
Anyone else had this experience? I won't travel Virgin again!
2006-11-03 20:21:46 · 5 answers · asked by loobyloo 5 in Cars & Transportation ➔ Rail
No i didnt, but because i complained about the delay from Birmingham New Street and i was going to Euston, and that the train was full of clothes show passengers, the train manager have myself and my friend a free first class upgrade!!!! :D
Way to go Virgin!!!
2006-11-03 22:33:33 · answer #1 · answered by theguyintelford 3 · 1⤊ 0⤋
Sympathies fellow tourist your adventure is regrettably no longer a clean one. I gave up attempting for refunds from the rail approaches approximately 10 years in the past. they merely seem "heads interior the sand" variety people. at last I have been given so bored to death with it that I exercised my precise as a shopper to compliment and now fly somewhat. Edinburgh / Glasgow to London return - you are able to no longer beat it. evaluate the charges and you will see that air commute is a much greater useful decision and lots much less hardship. If my business enterprise demands me to commute interior the united kingdom, I flatly refuse to commute by potential of rail, i'm getting a hire motor vehicle or fly. no longer lots help on your predicament yet better of success!!!
2016-12-28 12:24:02 · answer #2 · answered by ? 4 · 0⤊ 0⤋
A friend of mine claims that his niece knows someone whos` stepfathers penpal (who lives in Cambodia) got a partial refund from Virgin Trains. However, it got lost in the post.
2006-11-04 00:00:14 · answer #3 · answered by Anonymous · 0⤊ 0⤋
nah not that kinda experience but once i got a refund of a totally different nature where i had to cancel the ticket to buy it again with a young persons rail card...they charged 5 pounds for the cancellation but altogether the ticket cost me less...so yea! besides that i haven't really had a bad experience with virgin...though i haven't ever travelled the first class...so yea dunno bout that!
2006-11-03 20:38:50 · answer #4 · answered by Anonymous · 0⤊ 0⤋
NO
2006-11-04 08:47:53 · answer #5 · answered by Ollie 7 · 0⤊ 0⤋