I gave notice on 8/21 and told the office I would be gone by 9/7. Since rent was due on 9/1 (past due after 9/5) they told me to just wait until 9/7 and get a final bill before I made a payment. I paid via their online system on 9/7. That day, they mailed me a final statement, which had already been paid. Last week, I received a call from a collection agency regarding my past due rent. I explained it had been paid online, I even had the confirmation email and print out. The office claimed they never received it and didn't have my contact info to call/mail me about not receiving it. This was a blatant lie. First, they mailed my final billing statement to my new address that I had provided. Secondly, the statement sent to the collection agency had all of my contact info on it (home ph, work, cell, addy). They reported me delinquent just SIX DAYS after they mailed my final bill, even though it had been paid. My credit score dropped 100pts! The online co. said no way they didn't get notice
2006-10-30
02:12:32
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4 answers
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asked by
Stacy A
1
in
Business & Finance
➔ Credit