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I need to replace my 50" plasma TV that was stolen from my house. Originally I paid about $3150 at Sears plus tax and delivery. I now see that if I order it online, I can get it for about $2500. But I'm not sure if I trust having it shipped to my house, because I know how fragile the plasma screens are. Of course, I have no idea how Sears treated the TV I bought as it was being delivered (and the delivery guys were kind of sleazy anyway).

So, has anyone out there successfully ordered a big screen plasma TV online, and had it shipped to your house, and received it with no problems and no damage? If so, where did you buy it and how was it shipped? Thanks in advance.

2006-10-29 15:51:32 · 4 answers · asked by LDB_Career 3 in Consumer Electronics TVs

4 answers

You have every right to be concerned. My best friend and I ordered both our new TVs about the same time, me a 40" LCD and him a 42" plasma, from online stores and had totally different experiences.

First it wasn't shipped on time, and then the delivery didn't come during the scheduled window on the scheduled day. The worst part was his Plasma was actually broken while being delivered to his house and he had to fight the store to get the TV replaced becuase they stated that it was fine when it was delivered. It took him 2 weeks to get a replacement. I don't want to say who it was because I'm not sure if I'd get a ding from Yahoo for bad mouthing them, but let's just say its a Major Chain with a Blue and Yellow price tag logo. :-)

Now since I'm not bad mouthing the company I bought mine from I'll post the name. I got it from Crutchfield. It was the exact opposite experience for me. Seriously...not only did I get the best price I could find, they a White gloves delivery service, they beat the stated shipped lead time (shipped the same day actually), and it arrived two days later with standard shipping. The delivery guys were on time, courteous and even removed the packing materials and stuff when they left. I would highly recommend Crutchfield, they do an awesome job on anything you order (I order from them all the time) they also have amazing support both technical and customer service wise.

Final note, I had another friend who ordered a plasma from NewEgg.com and had a great experience too. I order stuff from them all the time just didn't get my TV there.

2006-10-30 06:46:17 · answer #1 · answered by Anonymous · 1 0

Hi,
Many thousands are sold and home delivered. Go to cheapest prices search engine, find the tv and the merchant you want and call them toll free and talk to customer service about your concerns. They will take care of everything for you.
Also read the many consumer written reviews on this. Cheapest Prices Search Engine does not sell anything, but almost every merchant on the internet is listed there.
I hope this helps easeyour mind.

2006-10-30 00:24:52 · answer #2 · answered by Gina Rocks 2 · 0 0

I bought one from Overstock.com. It was packed very well and the TV worked without problem.

2006-10-29 23:54:57 · answer #3 · answered by justwebbrowsing 3 · 0 0

i would place the order...but instead of having a home delivery....opt to pick it up in store...they arent that heavy.

2006-10-29 23:57:09 · answer #4 · answered by BLAZER-HM147 2 · 0 0

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