it pops up and says my system is infected! crytical system error Please use antimalware software...what do i do? Sounds like a scam.
2006-10-27 23:07:00 · 13 answers · asked by Chooey 2 in Computers & Internet ➔ Software
Its not a virus its a trojan, also known as spyware. It probably got in through your browser. An anti virus won't touch it, you also need anti spyware.
Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.
You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out. Both these firewalls are free for personal use and stop unwanted incoming and outgoing traffic.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.
http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.
You need to install one anti virus;
http://www.grisoft.com/doc/1 AVG anti virus or
http://www.avast.com - Avast Antivirus
You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware
And these are useful utilities;
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.
Remember to update and run all of you anti malware programs at least once a week.
2006-10-28 02:11:08 · answer #1 · answered by sarah c 7 · 0⤊ 0⤋
I don't think it's a virus but a trojan that installed itself by running an infected script while you searched the internet. All I can say is try looking for free anti-trojan software at ww.downloads.com Otherwise purchase the program trojan remover. If not try the program xoftspy.
2006-10-27 23:28:21 · answer #2 · answered by koanaihe 2 · 0⤊ 1⤋
sounds like a scam to get you to buy a malware product check if there is a link attatched to the message. you can download free avg anti virus and avg anti spy software also spybot and adaware se are worth installing they upgrade for free and will tackle most problems.
2006-10-28 01:36:15 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Try to find Mc Afree virus protection once thats loaded, also load Spybot, Ahshampoo scanner,lastly Firefox.You may need to evacuate the comp
2006-10-28 00:06:04 · answer #4 · answered by ardha11iday 3 · 0⤊ 0⤋
if this shows a question mark flashing with the icons in the bar at the bottom of the screen and when you put the curser over it [DONT CLICK ON IT ] it says " virus burst " you have a real bad problem
i,m good at clearing most problems but had to call my engineer for this one and even he had a problem ....it,s real trouble
good luck
2006-10-27 23:38:58 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Check out Majorgeeks.com Find an anti virus program and spy ware removal too that best fits your needs.
Very useful site.
Good Luck,
Jim
http://www.bettermember.net
2006-10-27 23:22:37 · answer #6 · answered by Anonymous · 0⤊ 1⤋
Go to http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en
and get the malware removal tool.
Get Ad-Aware SE Personal from http://www.download.com/3000-2144-10045910.html
Get AVG Free from http://free.grisoft.com/
2006-10-27 23:13:11 · answer #7 · answered by sbraidley 3 · 1⤊ 1⤋
The fastest way to solve this problem is to run a internet online scan by Tren Micro site is here:
http://www.trendmicro.com/spyware-scan/
click on scan and clean your Pc
2006-10-27 23:55:37 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Sounds like a pop-up trying to get you to buy something! Download 'Spybot - Search & Destry' & 'Ad-Aware'. They are both free and will get rid of the junk
2006-10-27 23:16:49 · answer #9 · answered by Cassie_82 2 · 0⤊ 1⤋
you don't have a virus but an ad ware. to remove it download from Microsoft windows defender and scan your system. also try Spy boot search and destroy
2006-10-27 23:19:30 · answer #10 · answered by Anonymous · 0⤊ 1⤋