About a month ago I downloaded AOL;s active virus shield. It worked fine for a while. Now for what ever reason I can not open the accompanying page and I have even lost the icon from my tool tray. Any download I now attempt gets all messed up. I went to uninstall it however the computer views it as still open and running and prompts me to close it before it can uninstall it. I have tried numerous directions at closing it out but to no success. I would like to get rid of it and install what yahoo offers but don;t know how to do it. Whatever happened to it continues to cause all kinds of irratic behavior on my pc. If you have some suggestions it would greatly be appreciated.
2006-10-27 12:20:34 · 10 answers · asked by velvetouch616 1 in Computers & Internet ➔ Software
Many anti virus programs need a special uninstall program from the vendor.
Look first whether under programs, and program name, you may have an uninstall module.
2006-10-27 12:24:28 · answer #1 · answered by Anonymous · 0⤊ 0⤋
It shows as running most likely because you (or itself) set it to run on windows startup. So disable this option of you can from within the program itself, then reboot and uninstall.
If it's STILL running, open task manager (Ctrl-Alt-Del) locate it, and terminate. Then try to uninstall.
The last resort is doing it manually, deleting folders and then cleaning up the windows registry, but that's tricky if you are not absolutely sure of what you're doing.
2006-10-27 12:26:48 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Go to your program files in c drive..find the folder that harbors the offending file and delete the folder. then go to search ....all flies and folders...search for the offending program and delete all files that still come up. Then run a registry cleaner to remove all registry links associated with it.
2006-10-27 12:52:46 · answer #3 · answered by ? 6 · 0⤊ 0⤋
ctrl-alt-delete. then click on Cyber scrub and decide end application. If that doesnt artwork, click on the tactics tab and scroll down till you hit upon cybrscb.exe and end that technique.
2016-10-03 00:59:48 · answer #4 · answered by fritch 4 · 0⤊ 0⤋
Three simple steps!
1. Click on your START menu
2. go to Controll Panel
3. Click on "ADD or remove programs"
......this will take you to a list of programs, just keep scrolling down untill you find it, then click on change or remove, it will then give you options and instructions
2006-10-27 12:24:50 · answer #5 · answered by macy5 3 · 1⤊ 1⤋
CTRL + ALT + DEL
TASK MANAGER
PROCESSES
END TASK
(this will close the program)
then follow Macys (above) advice.
2006-10-27 12:24:57 · answer #6 · answered by SAINT G 5 · 0⤊ 0⤋
under 'my computer' go into your 'control panel' and select 'add or remove programs' then select 'change or remove programs' then find and select the programs name in the scroll box.
that should help.
2006-10-27 12:25:08 · answer #7 · answered by Fluffington Cuddlebutts 6 · 0⤊ 1⤋
call a staple or go to computer help
2006-10-27 12:22:23 · answer #8 · answered by angle2980 2 · 0⤊ 1⤋
http://in.answers.yahoo.com/dir/;_ylt=Ag_W2HdicbRiMr1UcFl3tN.QHQx.?link=ask&more=y
2006-10-27 12:22:00 · answer #9 · answered by ? 1 · 0⤊ 0⤋
dont know sor~~
2006-10-27 12:21:37 · answer #10 · answered by Anonymous · 0⤊ 2⤋