This goes to store owners or store Managers?

Question

I was in B&m stores today..and a woman with alzimers was in.. she wanted to exchange something that was 6 months old and pay for two packs of potato chips...the sales assistant however
was realy rude to the woman and treated her like a throw away tissue..after the woman had gone i snapped at the sales assitant and was furious as the sales assitant also accused the woman of stealing wich she was'nt..she even had an alzimes braclet on.. so the woman was genuine.. i pointed this out to the rude sales assitant.. what i want to know is why was this girl employed she has always been arogent when ive been there before..why has she been hired cause its not moral the way she spoke to that woman?.not that the woman would remember

the store does not have a website som i can not email them

Im in the UK

sheeny you should read the question again..
and hope you dont have to wear the bracelet in a few yrs

Sheeny : so what if i am dyslexic
you were able to read the question

for those that want to know.. I have thought about this matter all day and thought i did the rite thing by writing to the store manager.. hopefully he will read my complaint and act upon it..

Answer 1

tell the owner of the store. let it be known that you don't have to spend your money there with that rude little girl. neither does your family or your friends.

take a picture of the girl with her uniform on (at work). go to copy store. have flyers made up saying how rude she is to old people. have the name of the store on it. hand them out. (hand them out to people walking into the mall area - not directly in front of the door.)

Answer 2

Basically all you can do is give her write ups. I don't know the law in your state, but here in Texas and when I lived in Oregon, you need three write ups against an employee and you can fire them. And unless they have good evidence against the write up, usually the Employment Department will take your side and the former employee cannot draw on unemployment benefits.

Although, I just realized that you aren't her manager, that you were an innocent bystander. In which case you need to tell the manager at the store.

I had a customer complain against me one time because she said I was yelling at an old man. But the kicker was that the old guy was one of my regulars and we had a good relationship, but he was deaf as a post which is why I was yelling (and when I talk loud it sounds like I'm screaming, I can't control it, it's my voice). Anyway, when my old guy heard that woman pitching a fit because I was "yelling" at him, he called her a fat cow and told her to mind her own damn business! hahahahah!

Answer 3

I would right out an official complaint.
If you ever find that woman again, get her to give evidence against him.

If you ever see, record him; make notes on him and do everything that you jolly well can to get him fired.

I hope he rots in hell!