my wifes restaurant claims it is the waitreress' responsibility if the patron runs away. she is not assigned to the register & is often given duties away from the dining area.
2006-10-25 11:52:56 · 17 answers · asked by Julian M 1 in Dining Out ➔ Other - Dining Out
The waitress probably is being underpaid and working long hours, I think it's the management's fault for not putting an obvious sign in the restaurant that all patrons must pay for their meals.
2006-10-25 11:55:46 · answer #1 · answered by Janety 1 · 1⤊ 0⤋
If the restaurant is a "pay on exit" type, isn't there usually a camera at the register that records the people exiting? Wouldn't the owner be allowed to file charges against customers who exit and don't pay?
If the restaurant is a "pay at the table" type, the wait person generally can tell when customers are nearing the end of their meal and will approach them for their credit card or cash. If there is a delay in this, due to any number of unforseen circumstances (because the wait person has numerous tables to handle), well, wouldn't the wait person be able to describe the patrons to the owner or manager, so that the film (camera at the exit door) could be viewed to identify them?
In both instances, photos could be reproduced for future reference and refusal of service could be a factor -- plus posting the picture in a prominent place so others would be made to "beware" of skipping out...!
(OH, go ahead, give me the thumbs down. It sounds idiotic to me, too! Ha!)
I generally eat at buffets, where you pay as you go through the line. No problem with skipping out at that point. Money has already been taken. (I realize it's not feasible for any restaurant that is NOT buffet. I just hate waiting in line to pay for something after I've eaten. I'd rather do the waiting in line before I'm seated.)
2006-10-28 02:05:12 · answer #2 · answered by bundjean 5 · 0⤊ 0⤋
The server is responsible for keeping an eye on the patrons, but if overworked, this is not always possible. Someone who is going to run out on the check, will find that moment that the waitress is busy. Everyone looses. The restaurant should forfiet the price of the meal, the waitress looses the tip and the patron, although they may think they got away with it, will eventually grow up and regret their behavior.
2016-05-22 13:56:46 · answer #3 · answered by Anonymous · 0⤊ 0⤋
First of all did anyone call the police. Skipping out without paying is against the law. Depending on the labour laws in your area. I believe the restaurant is responsible. They cannot garnish wages without consent. If it happens alot in that restaurant then there is a problem with the way the place is run.
2006-10-26 07:41:21 · answer #4 · answered by ? 7 · 2⤊ 0⤋
it depends....is the waitress responsible to take care of the bills on their assign table. If they are than waitress should be responsible for the unpaid bill. If there is a cashier than that person is responsible for the bill. It's your call if you want your waitress to paid for that bill...If it's the first time than I would let it go...if this happened more than once than make her paid for half and you count the other half as a business lost. This may sound unfair to the waitress but I think she will be more careful once she have to paid for it. IF customer haven't paid for their bill maybe consider having her work around where she can see customer so customer who run. I have restaurants for 16 yrs here and there I have people try to run w/o paying...Depending on the situation I would make my wait staff paid for 50% of the bill.
2006-10-25 19:11:29 · answer #5 · answered by uniqaznmeg 3 · 1⤊ 1⤋
The waitstaff should not be expected to keep an eagle eye on all customers at all times. If a restaurant makes the employee pay for a customers jerk move thenn I say quit that restaurant. I had a manger try to do that to me once and I walked out.
2006-10-25 12:29:07 · answer #6 · answered by Anonymous · 1⤊ 0⤋
Usually it is the wait staff for that table. Which can be unfair, but that's the way the restaurant business works. That's one of the reasons that wait staff comes around the tables so much with the "Is everything alright?" question. It is a way to watch the dining area for cutouts.
2006-10-25 11:57:46 · answer #7 · answered by gfgayle 3 · 0⤊ 1⤋
Where I live (BC) it is illegal to charge the waitress for dine and dash patrons. It is an expense the owner of the restaurant has to take on.
2006-10-25 12:01:32 · answer #8 · answered by ? 6 · 3⤊ 0⤋
I don't think that any of the restaurant's employees should have to be responsible because some jerk decides to rip them off. Waitresses, hostesses, bus-boys- everybody is busy doing what they are (poorly!) paid to do. They shouldn't be expected to police their customers as well as serve and clean up after them. Just write it off as a loss.
2006-10-25 14:10:17 · answer #9 · answered by Anonymous · 1⤊ 0⤋
Many restaurants try to get by with this but it is their loss. If this happens to you, report it to the wage and hour department of your state's Attorney General and you will get an explanation. If you file a formal complaint they will get a visit usually. Of course, you may lose your job if you are in an "employment at will" state.
2006-10-28 12:47:01 · answer #10 · answered by Donald W 4 · 1⤊ 0⤋