Just found out my neighbours may have taken delivery back in Septmeber of my lap top when it was returned after being repaired. Problem is they're like the hardest family on the estate & don't wanna upset them by asking if they did sign for it cos obviously they don't want to give it back to me if they have. Know I should just let the police sort it but seen the damage they do when others have informed the police about things they've done.
So do I claim off my Coverplan Insurance as the repair company has advised me to do or bite the bullet & risk broken legs...yeah no joke!
2006-10-25 09:51:53 · 22 answers · asked by andrea b 3 in Politics & Government ➔ Law & Ethics
Thanks everyone so far, just to let you know couier was Parcel Line & their website shows my neighbours name on signature but whats confusing is that it should have been returned to PC World as I knew I'd be at work when it was going to be returned & as PC World haven't contacted me to say they've got it, I am assuming my neighbours have. Can't check with PC World until tomorow morning, will let you know what they say...fingers crossed eh!
2006-10-25 10:22:38 · update #1
The repair company should have a record of who signed for it. You may be able to get compensation from them or they might inform the police saving you the trouble.
2006-10-25 10:06:45 · answer #1 · answered by malcy 6 · 0⤊ 0⤋
First, call your insurance company to find out what you need to file a claim against it. You may need verifiable proof they signed for the laptop. If you do, report it to the police, then file a claim with the insurance company. You will probably need something from either the delivery company or a police report showing due diligence in trying to retrieve it for the insurance company to pay off on it. You may also need a receipt for the laptop to prove value.
As far as them being a bunch of hardas ses it is up to you to decide exactly how you will deal with it. I wouldn't make any unproven accusations until you are positive they signed for it. If they did, I personally wouldn't care if they were related to Al Capone. But not everyone wants that hassle. Up to you and your comfort level to decide.
Good luck
2006-10-25 10:31:50 · answer #2 · answered by Slimsmom 6 · 0⤊ 0⤋
Did you give approval to the repair company that any signature is okay for receipt? Then file a claim with your insurer - you didn't get your laptop.
Otherwise, it does not sound as if you *know* that your neighbors signed for it. That is just an educated guess on your part.
I think that this is a problem between the delivery company and the repair company. File a claim with the repair company - you did not receive the goods you expected.
2006-10-25 10:09:27 · answer #3 · answered by Tom-SJ 6 · 0⤊ 0⤋
Why don't you knock on and ask them but put it something like this...
"the delivery people say one of the neighbours signed for it, but they didn't say which neightbour, nightmare! So I'm just asking all nearest neighbours on the off chance... See I'm gonna have to make a claim on my insurance for it.... I just hope the insurance company don't get the police involved, don't need all this hassle!... So you haven't seen it then? Ok no probs, sorry to bother you"
Then you are giving them the information that the police maybe involved but you're not directly accusing them of nicking it. Probably your laptop will appear in the middle of the night lol good luck = )
2006-10-25 09:59:19 · answer #4 · answered by Fairy Nuff 3 · 2⤊ 0⤋
unless your laptop has vital information on it that you need at all costs, then claim off your insurance. If your neighbours are unlikely to give you your laptop back, save yourself the grief and worry. Depending on your relationship with them, you could politely enquire if they received it because the delivery company told you that's what happened, but if they deny it you don't have much choice other thsn call the police or bite the bullet. I would go to say that your legs are more important than your laptop.................................
2006-10-25 10:09:47 · answer #5 · answered by stingmyflesh 4 · 0⤊ 0⤋
Tricky yes, but shouldn't be, the repair company gave it to a courier who didn't deliver it to you, it's between the two of them to sort: why should you have to follow up their laziness if you don't want to? or make a claim to keep them from having to correct the error. I would try get them to sort it. "May have taken delivery" is no poof the courier did their job.
2006-10-25 10:16:54 · answer #6 · answered by paul b 1 · 0⤊ 0⤋
Contact Parcel Parcelline and tell them to get the computer back as they had no right to give it to anybody Else bar the consignee it is actually their responsibility. If they refuse then tell them that you will contact legal people to resolve it.
My advise is leave your neighbours alone and deal around them.
2006-10-28 22:50:30 · answer #7 · answered by FlyingPm 2 · 0⤊ 0⤋
I would claim off the insurance - after all you have to live nextdoor to them and you do say may have it, if you report it to the police and then find out its a mistake ... not worth the hassle
good luck mate
2006-10-25 09:55:15 · answer #8 · answered by Trish 4 · 0⤊ 0⤋
Claim and keep the peace, but next time arrange a different delivery address if you think you`re not gonna be there when you get items like this.
2006-10-25 09:58:03 · answer #9 · answered by The BudMiester 6 · 0⤊ 0⤋
Bite the bullet. Laptops are too expensive for people to steal. I'm not sure I believe that they'll break your legs, but if they do, then you've got two criminal charges on them--theft AND assault. The police surely can't ignore that...
2006-10-25 09:54:33 · answer #10 · answered by Anonymous · 1⤊ 0⤋