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yesterday i opened a link at yahoo messenger and since then i have problems with it, it sends messages at the ppl on my friend list that i didn t write .

2006-10-25 08:31:43 · 5 answers · asked by LIANA C 2 in Computers & Internet Security

5 answers

You have an infections and it might be the one a lot of people have been complaining about in the last few days. Do this procedure and run the programs listed in it.

Trojan Removal Procedure.

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed, so, it takes TIME and PATIENCE to get rid of them. ONLY RESORT TO A REFORMAT AFTER ALL ELSE FAILS TO REMOVE THE INFECTION.

This procedure works for all Malware. Replace the Ewido and AdAware SE programs with any AntiVirus or AntiSpy program you choose.


Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH ADAWARE SE. THEN DO IT WITH EWIDO.

NOTE: Let AdAware complete its scan. Sometimes AdAware will be unable to remove everything that it finds and will prompt to be allowed to try again after restarting. If that happens, when the scan finishes restart immediately and allow the scan to finish.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT:

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

2006-10-25 09:07:05 · answer #1 · answered by Anonymous · 0 0

well there ya go.. there is a new virus out in messenger.. and i don't know if there is a cure yet.. but it's been said do not click onto site's that people send you on messenger .. if you want 2 see the site, type it in search bar.. you might have 2 run your virus scan or uninstall messenger and reinstall it.. but hey wait 4 more answers.. maybe someone knows 4 sure on what 2 do.. also try microsoft # 800-642-7676.. bummer eh..

2006-10-25 08:39:43 · answer #2 · answered by Anonymous · 0 0

I would guess that you may have inadvertently installed a virus or spy-ware program by clicking on that link. These days, it is quite easy to pick up a virus that way. Once on your system, the virus/spy-ware program will be able to hijack your messenger functions, amongst other things.

I would give you the following advice:

1. Run a virus scan immediately. If you do not have a virus scanner installed on your computer, you can go to http://housecall.trendmicro.com and scan your computer online.

2. Make sure you have a virus scanner installed on your computer in the future. And excellent one is AVG Anti-virus Free.

http://free.grisoft.com/freeweb.php/doc/2

It is free, and is an excellent scanner in my opinion. Be sure to update it before running the scan.

3. You can also install and run Ad-Aware SE Personal edition (an excellent spy-ware scanner), from:

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5

Again, be sure to update it before scanning.

I would imagine that one of these scans will identify the problem, and likely will remove it. If you find a virus, and the scanner fails to remove it, I would post another question here. Ditto if you find absolutely nothing, or if you have difficulties installing or running the virus scans.

2006-10-25 09:02:52 · answer #3 · answered by Ryan L 2 · 0 0

Goto Start >> All Programs >> Accessories >> System Tools >> System Restore Slect Restore to an earlier Point. Slect the Day in the Calender & Slect Restore. This will restore ur System.

2016-05-22 13:25:03 · answer #4 · answered by Anonymous · 0 0

I'm not sure how to help you here...I don't really understand your question and I don't think your subject and body have anything to do with each other....

maybe this will help: yes, it soudns like you should probably system restore. all that does is set the computer to the state it was on whatever date/time you restore it to. this is a good way to get rid of viruses or the like that you;ve accidentally installed.

2006-10-25 08:34:57 · answer #5 · answered by Justin V 5 · 0 0

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