Using Internet Explorer, I updated Windows XP with Service Pack 2 a couple days ago. Now I have two major problems:
1. Start up brings a log in page which wasn't there before.
2. It claims my version of Windows XP is a counterfeit.
Has anybody else run into this issue(s) and can anyone give a hint on some fixes for this?
I have tried inputing my version of Windows XP Product Key as on the bottom of my computer and it claims it's not real.
I'm clueless how to bypass the log-in screen to make it stop coming. I currently enter no password to continue, but that's cumbersome as I had it working before just right.
Thanks in advance!
2006-10-21 04:46:48 · 5 answers · asked by atg28 5 in Computers & Internet ➔ Software
If your XP is a counterfeit copy then MS will shut you down eventually.
However, if you dispute this and it is a legal copy, you can contact Microsoft and explain the situation - I know of others who have had legal versions and received the counterfeit claim by MS and it was sorted out for them.
2006-10-21 04:49:31 · answer #1 · answered by Carella 6 · 0⤊ 0⤋
You should go to the Microsoft Update page if you can and get any available updates. Plus, there is a possibility that someone could have gotten your product key and registered it before you activated yours. Where did you buy your machine?
If it was directly from a store or a website like Dell.com, you should have a legit copy. Contact that retailer by phone asap. If it was from a previous user, obtain a new copy and run the upgrade install, replacing current version with a guaranteed legitimate copy.
Also, get spyware removal programs such as Ad-Aware, Spybot14, and TrendMicro. Keep up-to-date on anti-virus and anti-spyware programs and do not download any toolbars or useless junk that contains spyware. Also GET RID OF LIMEWIRE if you have it. All peer-to-peer downloading programs are potential junk magnets.
You may even consider going to the Microsoft Download site and getting the full size installation of SP2 and trying it again.
As far as browser options, if IE continues to be evil, upgrade to IE7 or get FireFox/SeaMonkey.
Great tools for performance are available on FileHippo.com
If you don't know what to use, email me for a list of the ones we use in the Tech Services Dept @ DSLCC or for other technical questions. I will do my best to find an answer.
2006-10-21 12:24:41 · answer #2 · answered by Undying 1 · 0⤊ 0⤋
Your system previously have autologon enable but that was disabled by default with xp sp2 upgrades the security processes of the operating system Here is a link to the steps to set it back up. It requires editing the system registry so print out the instructions so you can have them handy. http://support.microsoft.com/default.aspx?scid=kb;en-us;315231
On the issue of you "window genuine advantage" failure this sometimes happens if the OS wasn't activiated properly prior to installation of xp sp2. You will have to go the the "Resolve Now" procedures offered. If you have a pirated copy of xp you've been nabbed, the microsoft SWAT team is roping down to your office window as we speak... hut hut hut
http://oem.microsoft.com/downloads/Public/WGA/WGAnotifications/WGA_Notifications_White_Paper.pdf
2006-10-21 11:59:02 · answer #3 · answered by Fremen 6 · 1⤊ 0⤋
Carella is correct. Contact MS, get it sorted out. This could have happened if a software pirate obtained your windows key either by fluke or by taking it from your computer by either seeing it in person or by trojan horse. Have you had any virus results for your computer lately?
If you dont have a firewall or anti-virus, try:
http://free.grisoft.com - AVG Free Antivirus
http://www.zonelabs.com - Zone Alarm firewall
Both are free for residential use.
2006-10-21 11:56:36 · answer #4 · answered by Gary Mac Bone J 1 · 1⤊ 0⤋
contact mirosoft at this # 800-642-7676.. and see what you can find out.. : )
2006-10-21 11:57:43 · answer #5 · answered by Anonymous · 1⤊ 0⤋