I just activated my capital one card and Im trying to sign up to pay and view my balance online.?

Question

when i called the customer service reps, they said that online payment was available on the account but when i try to log on using the info i have, i get a screen that says "service not available" . Anyone ever have that problem? Is it because it's such a new account (activated 1 day ago). There isnt any payment due yet but I like being on top on what i owe so i can see fees, etc at all times! I know if you pay by phone, it costs like $10!!! Are they screwing with me so i would have to pay late or pay $10 each time I pay my bill??? Any thoughts?

Thanks for the promt reply!

I figured that was the case but reading some of the bad experiences people have had with capital one I didnt want to take a chance!thanks :)

Answer 1

No, takes about a week for the online bit to catch up. It's not going to be ready after a mere 24 hours. Nothing to worry about.

Answer 2

Don't be afraid to pay bills online. I have a Dell PC and have been doing it for decades. (Yes, it goes back that far). Look for the 's' after http, like https. This means it's a secure site.

Answer 3

You need to activate your card first,and then wait for at least 24 hours to go on line to sign up.Just give it time.
I have bank one also.I have had no problems yet.But I try to avoid problems when ever I can.Good luck.

Answer 4

I wouldn't do online bill paying from a PC. One keystroke logger would be all it takes to get your banking information into the hands of criminals.
If you want to do online banking, get a Mac. There is no known spyware for Macs, so you're less likely to get ripped off.
http://www.apple.com/getamac

Answer 5

just try again in a few days since everything is soo new..good luck