I have a Minolta DiMage 7Hi Digital Camera in which the Sony CCD (sensor) has failed. I am lead to understand that this was a problem with these sensors but that this has been resolved. My concern is that my camera has now been in the hands of a company reputed to be able to undertake the replacement free of charge for 16 weeks. The last information I received from the company was on the 16th September to say that because of the shortage of these sensors it was going to take months before I could expect the return of my camera. My concern is that after a month of hearing nothing I e-mailed them on Monday last i.e. 16th asking for an update of the situation. They in turn have not had the curtisy of replying. Has enyone out there suffered the same problem?
2006-10-20 05:17:13 · 3 answers · asked by scruffyrover 2 in Consumer Electronics ➔ Cameras
I have and all I did is took it to the local camera shop. You can do that or contact the store where you bought ti from.
2006-10-23 03:52:00 · answer #1 · answered by Master 4 · 0⤊ 0⤋
In idea CMOS sensor is extra constructive yet in practice CCD sensors are extra advanced. So very nearly they are very nearly on a similar element of high quality now. In destiny the craze appears in want of CMOS. notwithstanding i have the want to make yet another element sparkling - sensor is only a small part of the digicam. the top outcome relies upon on truly some factors and variety of sensor is an fairly small aspect to guage.
2016-12-05 01:10:38 · answer #2 · answered by ? 4 · 0⤊ 0⤋
Sounds to me like they've lost your camera and are fobbing you off with excuses. Time to take direct action. Make a nuisance of yourself until they finally realise that you're not going to be fobbed off with anymore feeble excuses. Keep phoning the head office, bombard them with emails and written letters, document everything. Ask to speak to the heads of departments too, as sometimes you get the off-pat answers from secretary's.
Threaten them with legal action, mention you've sought legal advice regarding the length of time the company has kept your camera, hopefully this will galvanise them into action.
Good Luck
2006-10-23 13:39:24 · answer #3 · answered by Bont11 5 · 0⤊ 0⤋