In Retail Business.
2006-10-19 06:50:37 · 4 answers · asked by Medina A 2 in Education & Reference ➔ Other - Education
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Providing polite, efficient and friendly advice or assistance targeted to the individual customers needs.
2006-10-19 07:13:19 · answer #1 · answered by Mike D 2 · 0⤊ 1⤋
Friendly, knowledgeable, about the product, willing to listen and respond to any problems.
If you receive it , acknowlege it with a smile and a thank you.If its very good, phone the shop and speak to the manager and pass your praise on.This gives positive feedback and service should get even better. If you get poor service let them know so it may improve?
Good cusomer service breeds good customers.
2006-10-19 07:18:30 · answer #2 · answered by lifesagambol 4 · 1⤊ 0⤋
When somebody listens to what the customer has to say and trys everything in their power to put things right.... this do not mean offering compensation, it means making the customer happy, making then feel like they are cared for.
2006-10-19 07:00:41 · answer #3 · answered by joanne v 72 2 · 1⤊ 0⤋
Simple. Listening, not interrupting, sympathetic to the customers concerns and most important, follow up to a solution.
2006-10-19 06:58:48 · answer #4 · answered by Rich B 5 · 1⤊ 0⤋
going out of your way to make the customer happy. i been in retail for ovr 5years
2006-10-19 06:57:49 · answer #5 · answered by angelinyourdreams99_us 3 · 1⤊ 0⤋
the kind you dont get in kwik save
2006-10-19 06:53:20 · answer #6 · answered by Troubled Joe(the ghost of) 6 · 0⤊ 0⤋
Never had any.
2006-10-19 06:53:13 · answer #7 · answered by Anonymous · 0⤊ 1⤋