Bought Microsoft Office Profeessional Edition 2003 and ended buying a new computer, I spent 12 hours on the phone with microsoft reps. to be told to call back every 15 to 20 minutes. Finally gave me another number to call to be told I would have to pay $35.00 an hour for help. Oh my gosh I spent $198.00 on the program to begin with. I told them all this and got nothing in return and I sent an email. Anyone know what I can do? They didn't say you could not buy a new computer and if you did you would not be able to use their product on it..........I need HELP????????
2006-10-18 04:06:19 · 10 answers · asked by pamela y 1 in Computers & Internet ➔ Software
You didn't mention when you bought MS Office or what type of error you received. Did they ask you to pay because your 90 days of free support had expired or because your problem was not related to product failure such as a how-to use the feature question? Give us some more details.
2006-10-18 04:14:30 · answer #1 · answered by SilverTonguedDevil 7 · 3⤊ 0⤋
In short, there is no way to file a complaint with Microsoft because they don t give a damn. We need them more than they need us and that makes them A$$ Holes
2015-08-11 08:51:51 · answer #2 · answered by Joan Havens 1 · 1⤊ 0⤋
Microsoft needs to hire Americans who speak English. 3 representatives from india somewhere in that region. they were the nastiest rudest people! They can shove there computers in two weeks when school is done I'm smashing my computers and getting a mac. What a bunch of ignorant foriegners!
2015-12-05 15:37:26 · answer #3 · answered by Paula Nevins 1 · 1⤊ 0⤋
Why can tyou just install the software on the new computer. how are they going to know. decommish the old one. all MS support costs 35 unless you have a support contract, but they usually wont charge you if your question is there fault. ie. a secuirty issue or an issue about licensing. you should call them.
2006-10-18 04:10:31 · answer #4 · answered by Dan the man 2 · 0⤊ 0⤋
Made the mistake of downloading windows 10 to my Dell Lap top. Now the thing will not boot, tried all options.Windows referred me to Dell. No problem, Dell can fix it for $239.00 since it is a 2012 and the warranty has expired. Have not had a drink in 24 yrs. but I am tempted!
2015-09-21 14:19:30 · answer #5 · answered by Graciela 1 · 0⤊ 0⤋
Hi. Micro$oft had changed the number of different computers you can transfer the OS to to one. This means if you install it on a PC and the PC dies (or you change the motherboard or CPU or... well, you get it) the OS has to be purchased again.
2006-10-18 04:12:05 · answer #6 · answered by Cirric 7 · 0⤊ 3⤋
microsoft sucks and they have the worst next to hp and both companies are pure garbage
2014-03-31 06:02:45 · answer #7 · answered by thomas moloian 2 · 0⤊ 0⤋
Microsoft is like that terrible president that was elected to office simply because the only other candidate was retarded.
Your situation sounds pretty ridiculous, I'd be pissed.
2006-10-18 04:19:52 · answer #8 · answered by Absent Glare 3 · 0⤊ 3⤋
microft is rude and if you do not buy a new computer each year the hang up on you nasty didposistoned co.
2013-12-01 07:23:19 · answer #9 · answered by andrew vieira 1 · 1⤊ 0⤋
I bought just 30 min ago "Acupressure- Heal yourself" app full version but it behaves like I did not pay and asks me to pay again. Please resolve the problem
2015-07-02 10:28:39 · answer #10 · answered by Raphael 1 · 0⤊ 0⤋