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please advise on what i could do with my problem.
i installed the yahoo toolbar with norton spyware scan
and after scanning my computer there were no spywares found but i noticed that all my important files were missing. i found out that they were all in the quarantine folder of norton anti spyware.
now i couldnt get them out of there because theres no option
that i could unquarantine them. they were even replaced with filenames such as
<{99DDD001-FC2E-42E5-82EE-4653CBD81807}> i tried opening them
with their respective programs but still it cant be opened.

i badly need your help. i really need those files.
hope to hear from you guys.
thanks in advance!

2006-10-14 16:03:33 · 3 answers · asked by Bobo 1 in Computers & Internet Software

3 answers

you need to read the help file for Norton. All security suites have the abilitiy to remove files from quarantine. But every suite is different.

2006-10-14 16:07:19 · answer #1 · answered by glenbarrington 7 · 0 0

there is an answer to all your problems: acquire Firefox and deploy, then acquire the addons: No Script and Flashblock. I in no way ever get any viruses, spyware or any nasties what-so-ever. My anti-virus and spyware utility in no way get used.

2016-12-26 19:32:37 · answer #2 · answered by ? 3 · 0 0

I have a professional file recovery program that will recover yourhatddrive. DO NOT USE YOUR COMPUTER ANYMORE. If you would like for me to recover your system, I/M oldnavyjoe@sbcglobal.net

2006-10-14 16:21:04 · answer #3 · answered by ? 3 · 0 1

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