Installing WinDVD7 (downloaded from Intervideo.com) i get an error right after install... error removing support files, the RPC server is unaviailable...
Before this one i get Windows application error:
AppName: ikernel.exe AppVer: 6.31.100.1221 ModName: shdowcvw.dll ModVer: 6.0.2900.2937 Offset: 000246ca...
Intervideo support (a slow one) asked me to reinstall ikernel engine, but it doesn't work...
Everything works fine but i can't delete WinDVD properly...
2006-10-11 22:24:44 · 1 answers · asked by Mark D 1 in Computers & Internet ➔ Software
You usually get the "error removing support files" error if there is a previous version of windvd on your computer...try removing the old version before you try to install the new one..
the RPC server unavailable problem i have know if people are using cracked versions of the software, there was major probs with it...
you can reinstall ikernel by installing the link following...
http://support.installshield.com/kb/files/Q108247/ikernelupdate.exe
remember to read these instructions first..
http://consumer.installshield.com/kb.asp?id=Q108247
apart from that i cant be much more help sorry :(
2006-10-11 22:58:08 · answer #1 · answered by Asher 3 · 0⤊ 0⤋