2006-10-11 17:35:09 · 2 answers · asked by Anonymous in Computers & Internet ➔ Software
on the SAP portal you can search for incidents. Those are called OSS tickets. There are a lot of SAP notes about solutions.
Great SAP sites
http://help.sap.com/
http://www.geocities.com/sapcircle/sap_advanced.html
http://www.allsaplinks.com
http://www.sapabapfaqs.blogspot.com/
http://www.sapmodule.com/
http://www.geocities.com/rmtiwari/
http://omsapworld.blogspot.com/
http://shathees.blogspot.com/
http://www.thiagi.com/email-consulting101-tips.html
http://www.erpgenie.com
http://www.mrbra.com/sap_erp_abap_softwareinfo.ivnu
www.bergen.org
a good ABAP site www.sapdevelopment.co.uk/
ABAP Goodies http://hometown.aol.com/skarkada/sap/
http://saplib.wordpress.com/
2006-10-11 22:08:29 · answer #1 · answered by roy_s_jones 6 · 0⤊ 0⤋
They are customer service cases. Each ticket is usually part of a support package that you or your employer pays to SAP. Each time you call the SAP support line, they will open a case, or "trouble ticket". Such ticket does not close until you, the customer, has received a satisfactory solution, work around or clear admission that the problem is due to limits in the software. In the latter case, you may want to ask for credit back since they did not solve your problem. On occasion you will also run into software bugs but they usually try not to admit that it is the case. At any rate, get a commitment to fix it and ask when the patch will be available. Hope it helps.
2006-10-11 17:42:34 · answer #2 · answered by Stefano 2 · 0⤊ 0⤋