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Let it out. We're all listening.

2006-10-06 10:59:31 · 24 answers · asked by Jeremy 3 in Society & Culture Etiquette

The responses are great! Keep 'em coming!

2006-10-06 11:47:11 · update #1

24 answers

Working there.

Seriously.

You have no idea how badly people treat you when they have trouble with something in a discount store. Buying into that utter crap "the customer is always right" means people take free license to be really rude to workers where when they aren't happy about something. It's a terrible example of the Inmates running the asylum.

On my very last day there, I got yelled at by a guy who wanted a watch battery changed, and I was the only staff in the department, with about 20 customers all wanting something from me. The guy was standing behind me the whole time, I didn't see him, and he complains to the layaway counter staff and the assistant manager that he's getting no service in my department, except the assistant manager was too busy herself to give a crap. He came back when my department finally slowed down, and started verbally abusing me.

Then there was another time I was at work, and they pulled me up to front cash (I was a Ladies Ware Associate), and at the time, I had a RAGING bladder infection. The manager REFUSED to let me go to the bathroomm, even though she knew about the UTI, and I couldn't stand it and lost control of my bladder with my Math teacher standing right there. I had to wait in the bathroom for my mother to bring me fresh clothes from home, and by then the store was closing.

Wal-Mart isn't just a bad place to work, it degrades staffers.

2006-10-06 11:22:13 · answer #1 · answered by fancybrowneyes 4 · 1 0

I work over nites stocking,so I see some pretty twacked out people doin crazy things.but this happens quite often than not.Mind you as overniters,our first priority isn't searching for every item on a persons shopping list and taking them across the store an back,its stocking the merchandise.Its the closing associates job to zone(making sure the product is put in its proper home according to price and UPC)putting away the go backs(all the crap customers decided they didn't want at the last minute and left with the cashier)and most importantly,customer service.Of course,we aren't suppose to just blow a customer off if we need help.If its in my department not to far away Ill take you right to it If its clear across the store or I'm not sure where it is,Ill grab a closer who's nearby or point you in the direction of one.Whats ridiculous is when someone ask where something is without looking.One night this woman came to me flustered.She said shed been all over the store looking for hangers and couldn't find them.I pointed directly above me and said,not rude or condescendingly,you see that sign?See where it says hangers?Well there down this aisle.If I'm shopping and I cant find something my first instinct is to look up at the signs,but that's just me.Its funny and sometimes scary how oblivious or lazy some people can be.

2006-10-08 22:12:42 · answer #2 · answered by daddiesslut88 2 · 0 0

I am also a survivor of working there, during Christmas season. Some of the weird experiences:
Witnessing someone switch the price-tags and (a $50 difference). I wasn't wearing my smock since I was just walking around on my break, so I ran to the registers and when he went to the cashier to check out, I whispered to her to call a manager over since I saw him clear as day switch the price tags. When she rang the item, some sort of water bed thing, it rang in at $149, and the man immediately starting complaining that it was only $100. They ended up giving it to him for the cheaper price. I was SO mad about that!

Another one is oh the time this woman came to my check stand and was wearing this huge bulky jacket. She's putting things down on the conveyer belt... I ring up her total and she has this guilty look on her face and says she forgot some things and takes a bunch of stuff out of her jacket and says she decided she doesn't want them! Haha...

Once this little bratty 12 year old had a game system controller hidden in the front pocket of his hoodie. Another employee saw him stuff it there. He came through my register and bought some candy and I directly asked him "IS THERE ANYTHING ELSE YOU WOULD LIKE TO BUY TODAY?" and he said no and walked out with a free controller.

The worst thing is when you are getting screamed at by a customer, to the point where they are making you cry and other customers are trying to comfort you. People make a big huge deal out of nothing, yelling might get you your way, but you look like an idiot.

On a more positive note... One night right before we closed, Rodney Knievel came thru my check stand and bought some of those red gas container things. He's Eval Knievel's son and lived in town. Cool.

2006-10-06 19:44:42 · answer #3 · answered by Linzy Rae 4 · 1 0

I live a few streets away from a new Walmart. One night after I had gotten done a 12 hour shift I was standing in a aisle and all I hear is screaming and cursing out of the blue. There was this couple beating the **** out of each other (man and woman) over a bag of chips the man opened and the woman tried to get some out and he slapped her. This went on for a good 5-10 mins cause they were big and angry and no one would jump in. Then they got up and went on their way shopping like nothing ever happened. Craziness I will tell you. The other bad things are crowding the isles talking to your friends and standing in line waiting for people to find their money or get it from their baby daddies or price checks!

2006-10-06 18:06:41 · answer #4 · answered by natmys333 4 · 0 0

Well I don't have a Wal-Mart in my town, but I think K-Mart is quite comparable. The worst experience was when I bought a defective telephone, tried to return it 2 days later and pay the difference for a better phone, but was not allowed because I did not have my receipt. Yes, I went through the trouble of stealing this phone so that I could break it, then return it to eventually get a discount on a better phone. My plot was foiled by the ultra intelligent K-Mart employees.

2006-10-06 18:14:12 · answer #5 · answered by bitchenbrod 2 · 0 0

They have a sign at the register which states that if anything scans improperly, you will immediately receive 3 dollars. So an item rang up wrong. I asked for the three dollars. But they said, well we've corrected it now, so you don't get it. I'm like - it doesnt matter if you corrected it, OF COURSE your going to correct it, what good would it be if I got three dollars but paid the incorrect amount in the first place??? but the sign says I get three dollars if it rings up wrong. I had to stand there and argue with a manager in front of all these people. It was the principle of the thing. Don't post a sign unless you mean it.

2006-10-07 16:19:01 · answer #6 · answered by Coco 4 · 0 0

Ok, middle of the Christmas shopping nightmare.
They had this deal on Gameboy SP's they were on sale for $49.99, (usually 79.99). First come first serve of course.
(My son's old one had been stolen by the room-mate when moving)
So I am waiting in line, next up and this guy blows past everyone nearly shouting 'Do you have any more of those Gameboys'. So the clerk is about to give him what she says is the 'Last one"!
I flipped "Excuse me!", he cut in line and gets the last one? I don't think so. As she was getting ready to bag it I told her she had better have a good explanation for not calling the next person in line when I was waiting for the same thing and she gave it to the impatient guy, or she had better have another one behind the counter or expect a GD riot.
The 'impatient' guy said he had another one in his car unopened but his son didn't want black. I could buy the new one and we could trade. My son wouldn't care if I brought him a pink one, so I said fine then both kids would be happy. Except 'mr impatient'. He had paid full price for his so he was out $30.00. :-)
I guess it wasn't so bad at all now that I think about it.

2006-10-06 18:40:40 · answer #7 · answered by Pixie Dust 3 · 0 0

I'd had my car back from the body shop for less than a week, and I needed an inspection sticker. I'm waiting in line at the automotive center when seriously, out of nowhere, this cart slams into the side of my car, leaving an enormous dent. We waited another 20 minutes to get to the front of the line in the automotive center to be told they didn't do inspections, and then we told them about what happened while we waited in the line with the car, and they told us that they weren't responsible for the damages "but of course, you can file a complaint with a manager." So we tell them, "Please, do!" We waited another 30 minutes for the manager to drag his butt out there with a report (and they even asked for my social security number which I refused to give!). Then we waited yet another 20 minutes for the manager's flunkie to go find a digital camera, even though the manager repeated the mantra that they would not pay for the car. To top it all off, I got a call about 1 week later from one of Wal-Mart's lawyers refusing to pay and asking me why I thought they should pay to damage done to my car by a cart that was probably left by a customer. I just told him, "HELLO! I was in the AUTOMOTIVE center, not just parked out in the parking lot."

2006-10-08 17:29:57 · answer #8 · answered by JenV 6 · 0 0

i have worked there, and seen some bizarre things. Such as while working in ladies wear we had to also let women into the fitting rooms. First imagine you wear a size 16, but because the jean on the clearance rack is oh so cool and on sale and a size 12, you just have to have it. Well, the most disgusting part wasn't when she came out to ask for help getting the jeans back off, or when it looked like she had a tire around her waist, it was when she had to be taken to the restroom to have them cut off of her and she wasn't wearing underwear.

2006-10-06 18:55:51 · answer #9 · answered by rebecca 2 · 1 1

I worked there from the age of 17 to 18. I actually survived a Christmas Season at Wal Mart.

No one can top that.

2006-10-06 18:06:54 · answer #10 · answered by Dr. Kat 5 · 1 0

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