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Is anybody else having trouble with Bt Broadband desktop help today? Mine just says can not find server

2006-10-01 07:14:08 · 14 answers · asked by Clarky 4 in Computers & Internet Software

14 answers

I had the same problem all you have to do is download a new version of the web it will erase the one you now have and re-install a new one then you will find your helpdesk will work.

2006-10-01 07:25:16 · answer #1 · answered by PETER D 2 · 1 0

desktop help is no help at all, un-install it. I have problems with BT broadband every day. I disconnect on average 20-30 times in 24 hours, since using home hub.
I am on the verge of moving to someone else. A 25 minute wait on the phone for assistance is no help what so ever. Several hubs and line tests later the problem is still here. Suggested I get 8 meg broadband yeah right. 4 meg more like. On the whole not impressed with home hub.

2006-10-01 07:50:45 · answer #2 · answered by Anonymous · 1 0

I had huge problems with BT broadband, the voyager 205 router never worked, tried all sorts to get it going, tried different routers and modems but nothing ever worked. I had 5 people come to the house to check the line but apparently everything was fine. I was even on line for 3 seconds one day.
Eventually I just switched to telewest and things have been great ever since.

2006-10-01 07:26:13 · answer #3 · answered by Rosalind 2 · 0 0

Sorry, but since I got BT Broadband I have never had a problem. Best thing I ever did.

2006-10-01 07:24:39 · answer #4 · answered by Cowboy 4 · 0 0

RE: 10 GB month-to-month utilization on BT Broadband? taking under consideration replacing to BT Broadband and they grant 10GB month-to-month utilization. What precisely does month-to-month utilization recommend? is this how a lot belongings you could receive? Or does this include webpages that you view?

2016-12-04 02:37:08 · answer #5 · answered by ? 4 · 0 0

I know people with bt broardband and they are alway having problems maby time for a new provider

2006-10-01 07:34:02 · answer #6 · answered by Anonymous · 0 0

Don't know about desktop help but BT do have network problems at the moment.

Presume you can access the internet ok!?

http://www.btbroadbandoffice.com/business/help/ss/0,8829,Broadband_0_5_BTCTB_Home,00.html

2006-10-01 07:18:05 · answer #7 · answered by Grunty 2 · 0 0

The one extra thing you probably don't have installed is msjava, for some reason they are using this rather than the normal sun systems java.

Have a look at this and see if it helps

http://www.btyahoo.com/broadbandassistance
click here to manually download the Microsoft JVM.

2006-10-01 07:54:33 · answer #8 · answered by David Computer Guy 4 · 1 0

im just haveing problems with bt ... in process of changing isp they really aint worth the hastle or the headache !!!! i would uninstall desktop help anyway it really isnt worth the space it takes up on your computer

2006-10-01 07:17:13 · answer #9 · answered by shagkitten21 3 · 0 0

if your trying to view something or listen to something your pop blocker might be turned on and stoping it from coming in;may sure your sign into broadband first

2006-10-01 07:19:23 · answer #10 · answered by Anonymous · 0 0

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