AUSTRALIANS ONLY please..
Has anyone any experience with the Optus Home Cap type plans? If so what was it like? How much did you end up paying(or do you pay) per month?
I have a $39 home cap after being enticed to Optus from AAPT. They promised me the $39 instead of the usual $49 because I have been a long time customer of theirs with my mobile. Routinely however (like every month) my home phone bill exceeds $100!! I live alone, make bugger all calls internationally or to mobiles and only a few local calls. I can't understand why it is so high.
Has anyone else had a smiliar experience and if so, what did you do to resolve it? I am locked in for 24 months incidentally and can't simply switch carriers.
2006-09-30 18:38:11 · 3 answers · asked by bugboy 3 in Travel ➔ Australia ➔ Other - Australia
Hi there. I am not too sure which state Australia is in. I have not heard of AAPT or Optus but I suggest you use AT&T. I think you can buy a cap online but I wouldnt wear one if I were you - they are ripping you off. All you are doing is paying for their advertising!!!! You must be mad.... Anyway they have internet phone, digital tv and mobile packages from $55. My calls rarely exceed $75 and I call international all the time. I live in Alabama and I am constantly on the phone to my folks in Chattanooga and despite the long distance I am happy with the service/cost. Feel free to get in touch, I would love to know where your city is! Austrigealia sounds such a unique place.
2006-10-02 06:59:28 · answer #1 · answered by nicksname 2 · 0⤊ 1⤋
read the contract again & talk to them if you got given the wrong info about your plan get up them & complain non-stop till they cancel or fix the error in your plan & when you call refuse to talk to anybody who dont speak english good or is not in australia complain enought & you will get somebody in australia to speak to.you wont get anyware if you cant talk to somebody local GOOD LUCK
ps i have had a lot of truble with OPTUS unless you keep on to them they will not da a thing
2006-10-01 00:51:40 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I havent got caught with them myself but get onto them,hassle them like they do to everybody.
2006-09-30 22:37:03 · answer #3 · answered by frank m 5 · 0⤊ 0⤋