I need to talk to someone in person on phone re:problems with over charging by hotel. Please assist?

Question

My reservation for 9/15/06 at Radisson Hotel JFK Airport was made on 4/23, my charge card was charged for the amount of 164.76, Was american express gift card. Have misplaced my receipt, after checking out, noted that another of my cards had been charged for $263 +, but was out of the country until 9/28. I have been double charged. Stayed again at same hotel on 9/28 under my daughter's name. Upon calling the hotel I am told that they have no record of either stay at the hotel. Please assist, as I would like to talk to someone on the phone. My reservation conformation is 35TQ5FQ. The reservation was made while the hotel was the Radisson, now is owned by Hilton.

Answer 1

Contact Great American Express Gift Card, and ask for a copy of billing from Radisson Hotel. For the other charge of $263.00, contact that card company and do the same. Now you have the receipts. Tell each company what has happened and place Fraud Activity against them on your account's, and the companies will investigate your Dispute, then get back with you.
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The Federal Trade Commission suggests that you:

A) File a report with the police immediately.
B) Get a copy of report in case your bank, credit card company or insurance company needs proof of the crime.
C) Cancel each credit and charge card.
D) Get new cards with new account numbers.
E) Call the FRAUD DEPARTMENTS OF YOUR CARDS REPORTING AGENCIES.
*Equifax [phone]; *Experian [phone]; *TransUnion [phone];
ask them to put a "fraud alert" on your account and add a "victim's statement",
to your file requesting that creditors contact you before opening new accounts in your name.
F) Ask the credit bureaus for copies of your credit reports.
G) Review your reports carefully to make sure no fraudulent accounts have been opened in your name or unauthorized changes made to your existing accounts.
H) In a few months, order new copies of your reports to VERIFY YOUR CORRECTIONS AND CHANGES, and to make sure no fraudulent activity has occurred.
I) Report the loss to your bank if your wallet contained bank account information,
J) Including account numbers, ATM cards or checks.
K) Cancel checking and savings accounts and open new ones.

Answer 2

I suggest you contact the hotel directly with your complaint.

The chance thatt he Radisson or the Hilton answer customer enquirieds or complaints view Yahoo Question/Answer
is about as remote as finding gold in a box of corn-flakes.

Answer 3

Simply do a dispute with your credit card company. Let them worry about it. They will give you temporaty credit in your account today. Then if they can't provide a signature for the charges your free to go.