i'm working in a call center. which is more appropriate opening call script greetings, 'how may i help you?' or 'how can i help you?'
2006-09-28 14:46:38 · 7 answers · asked by Jeffarov 1 in Business & Finance ➔ Other - Business & Finance
Grammatically, "How may I help you?" is correct, but I think either one sounds equally polite.
2006-09-28 14:48:49 · answer #1 · answered by Kayl Q 3 · 0⤊ 0⤋
The very first thing out of your mouth should be the name of the company, your name then - how may I help you.
ABC Company, this is Angelfood speaking, how may I help you today...less formal - start it out with a Good morning, afternoon, evening etc. Don't talk too fast, don't eat or chew gum, don't sound like a recording and BE NICE!
2006-09-28 14:58:03 · answer #2 · answered by Angelfood 4 · 0⤊ 0⤋
I think can over may. Can sounds more positive and affirmative. As in I can and will help you. May sounds like, Well I might be able to help you, let's see.
2006-09-28 14:55:02 · answer #3 · answered by gymfreak 5 · 0⤊ 0⤋
how may I be of assistance?
may over can .... because 'how can I help you" means that you have the ability and resources to help ... and sometimes you may not be able to resolve every problem brought to you. Some of them will be out of your control.
2006-09-28 14:50:26 · answer #4 · answered by ValleyR 7 · 0⤊ 0⤋
Definitly how may I.
How can i would be like saying "how do i have the ability to help you".
2006-09-28 14:55:28 · answer #5 · answered by Rays Fan 4 · 0⤊ 0⤋
Definately "how may I help you"
2006-09-28 14:54:10 · answer #6 · answered by Chick with pets 4 · 0⤊ 0⤋
how may . . .
2006-09-28 14:49:23 · answer #7 · answered by a_blue_grey_mist 7 · 0⤊ 0⤋