I'm getting charged a $39 late fee (which I am refusing to pay or they'll lose my business) because the payment that I made EARLY posted less than 24 hours before the end of the previous "statement" period, so it applied to the balance but not to the "minimum balance due" for the next month. So I'm being penalized for their technicalities. This is about the 5th or 6th time I've had problems because of how long it took them to post my electronic payments!!! One time I requested it 3 days before my due date and it posted an hour after midnight on the due date and was "late". And don't forget the time when their system was down for a week and a half, conveniently right over my due date, so I wasn't able to log in and make the payment on time, so I called them before my due date and made sure they didn't charge me for their errors.These people have not gotten any late fees out of me yet and they're not gonna. Who else is fed up with their BS and wants to vent??!!?!
2006-09-27
16:56:05
·
6 answers
·
asked by
Killer Curvz
5
in
Business & Finance
➔ Credit
I haven't left it till the last minute in a long time, this time I was penalized for paying it early!!! They did waive the fee without a problem and even offered to reduce my interest rate to 2.99 for 9 months and then prime +4 after that. Not the best deal after 9 months, but considering I rarely leave a balance on there over the grace period not too shabby considering my individual lack of a credit history (due to age).
2006-09-29
08:44:12 ·
update #1