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Attempting to install new laser printer, after solving installation probs with a friend's help I cannot get my computer to talk to printer. When I try troubleshooting, I get the message: The printer subsystem in unavailable. Don't know if friend deleted something important, can't find in recycle bin. Windows help index has no listing. Any ideas?

2006-09-25 11:33:04 · 1 answers · asked by Barbara R 1 in Computers & Internet Hardware Printers

1 answers

Reinstall the drivers...Make sure you are pointed to the right printer....Make sure your connections are in place.....Make sure if you are using USB that in the properties of the printer that you specify that....Conversely if you are using Parallel port, make sure you are pointed to LPT 1 instead of USB.

Good luck

2006-09-25 11:41:35 · answer #1 · answered by joe b 3 · 0 0

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