have to move to new place. the new place already has broadband installed so i dont really new one anymore. But BT said that i am not able to terminate the account nor transfer it to other names...is it true? anyone has similar experience? what shall i do? i dont want to be paying for the rest of the contract when i dont need the contract anymore :(
2006-09-25 02:20:35 · 13 answers · asked by qawsedrftgyhuj13579 1 in Computers & Internet ➔ Other - Computers
I'm sorry I can't help but as a warning to anyone else reading these answers considering signing up for Broadband and even yourself in future, can I recommend Virgin.
They don't have a tie in period, but I got the free modem etc. All you ever need to give them is 30 days notice.
2006-09-25 02:31:27 · answer #1 · answered by 'Dr Greene' 7 · 2⤊ 0⤋
You've sign a contract so you have to pay for the duration of the contract. They will sue your **** if you default.
If the new place already has broadband unless you are renting and the broadband is included in the price I don't think you can take that contract over. You will have to transfer your existing BT contract to that line.
By the way although most broadband companies are rubbish BT are one of the better ones, I would try to stay with them unless cost is an issue.
2006-09-25 02:31:05 · answer #2 · answered by Mark G 7 · 0⤊ 0⤋
there is a cooling off period after that well your on your own but i must say if you transfer the account to a new address then bt are extremely helpfull and i know from personal expereince one of the best in helping and sorting any problems you have and you wont have to pay anything to transfer and it will stay as the same terms and conditions as you first signed up to i think tho if you speak to a supervisor at bt you can cancel but there will be a fee for the cancelation if you can i would advise you to stay with bt believe me you will be glad you did in the long run and you can always cut it down to a smaller price and still have all the facilities they offer
2006-09-25 07:58:42 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Yes, you need to stay signed up for 12 months, but if BT are going to charge you for it anyway why don't you sub-let to whoever moves into your place after you? Or drop a wireless router in there and let all and sundry connect for free - I'm sure BT would cancel your contract at a moments notice if you had the whole street using your bandwidth allowance.
2006-09-25 02:34:37 · answer #4 · answered by mark 7 · 0⤊ 0⤋
You signed a legal contract. Always read the small print. Yes you must pay for the duration of the contract. No they won't transfer your broadband connection. If you refuse to pay, they will take you to the county court and get a judgement against you.
2006-09-25 02:41:54 · answer #5 · answered by Lick_My_Toad 5 · 0⤊ 0⤋
By law you have 14 days to cancel. If over the 14 days then BT can charge you a cancellation fee so you wont be paying for something you dont need.
2006-09-25 02:23:26 · answer #6 · answered by heleneaustin 4 · 0⤊ 0⤋
They are correct BUT write to them & copy the Chairman (see BT website) stating your case & that the change of location was not forseeable at the time you entered into the Contract.
2006-09-25 02:22:59 · answer #7 · answered by Anonymous · 0⤊ 0⤋
u can terminate but u will still have to pay for the 12 months.
or tell them to switch address if ya new address is bt line
2006-09-25 02:27:06 · answer #8 · answered by dennis s 3 · 0⤊ 0⤋
Its true. Always read the small print. You can pay whats left of the contract though. Its very unfair I think.
2006-09-25 02:24:00 · answer #9 · answered by IloveMarmite 6 · 0⤊ 0⤋
your Bt contract should only last for 12mths ive ever heard any other contract terms and i work for a leading provider!
call them again and speak to someone else and ask for manager to confirm it all for you
2006-09-25 02:28:45 · answer #10 · answered by helz bellz 2 · 0⤊ 0⤋