How to remove Oder's from wrought iron?

Question

Recently purchased a new solid black with silver patina wrought iron bed with metal rails from the internet. When it arrived the boxes had an oder and we quickly put it together discarding them.
It is the bed which has a sort of sooty/paint musty type of smell which is permiating the room. The box spring and mattress are not on the bed as of yet.
I notified the company and they said to wipe it down with a DRY cloth and it should be okay. I have done this 4 times and each time black residue appears on the cloth.
Any suggestions what is wrong and how to remove the oder.

Answer 1

Call them again and tell them the issue. Dry wiping something is not going to do anything except remove dust or anything lying on top of the surface (and not well). Tell them they need to let you know what kind of product you can use to CLEAN this bed with and that if it doesnt stop the smell you will expect a full refund. I mean what if you put on brand new expensive bedding and then it got black stuff all over it? They need to be a little more cautious with the quality of the product they are sending out.

It most likely has something to do with some kind of chemical or oil that they put on the bed so like I said, find out what it can be cleaned with and give that a shot.