I'm having trouble with my phone lines. When someone calls me, they get a busy signal. When I pick up the phone from the inside of the house, it sounds like it is disconnected. (the bill has been paid for this month) The telephone company will not do anything to solve this problem and I've been without phone service for the last 3 days. What should I do.
2006-09-20 10:18:47 · 7 answers · asked by sw1thugangel73 2 in Consumer Electronics ➔ Land Phones
Tell them you want a refund. They always pay attention when you start talking dirty about their money!!
2006-09-20 10:35:25 · answer #1 · answered by gtkaren 6 · 0⤊ 0⤋
Disconnect everything from your phone jacks in your house.
I mean everything... old computer, cordless phones etc. Wait 5 minutes.
Get a plain old telephone (one that does not need to plug into electricity). Do what the previous person said - take that phone outside. Find your service box. There should be a panel that you can open. Disconnect the phone wire and plug in your plain phone. Do you get dial tone? If yes, then you have a problem in your house. Disconnect your phone and plug in the wire. Close the panel.
Take that plain phone inside the house. Connect to the phone jacks 1 at a time, starting in the room closest to your service entrance (where the box is on your house) and work your way around the house. See if you can get dial tone.
If it does, plug in your other stuff 1 thing at a time and check for dial tone after each thing is plugged in. Biggest violators are cordless phones and fax machines.
If that still does not work that's a problem. Could be a loose connection or as bad as rodents chewing the wire.
2006-09-20 21:00:07 · answer #2 · answered by KrautRocket 4 · 0⤊ 0⤋
Your phone line is "off hook". No one can call due your line is "busy" and you can't get a dial tone because the line has been seized. This can be any where in the system, Your phone interface (unless it is quite old) is a clam cased box that you can open to get access to your side of the system. There will be a short "pigtail" wire going in to a standard phone jack. Un-plug that wire and plug a ordinary phone in to it. If you get a dial tone the trouble is in your system. If not, contact the phone company and tell them what you did and that their line is shorted. If you do get a dial tone, then you have to hunt for the problem in your wiring or contract for them (or some other repair service) to trouble shoot it for you.
2006-09-20 22:56:30 · answer #3 · answered by Dusty 7 · 0⤊ 0⤋
The phone company is only responsible for their lines up to your box, the inside wiring is your responsibility. Find where the box is, and open it. Unplug the wiring to the house. Now plug in a phone you know is working into that jack. If it works, the problem is yours. If it doesn't, the phone company is responsible for it.
2006-09-20 20:25:31 · answer #4 · answered by oklatom 7 · 0⤊ 0⤋
You must have SBC.
Call 611 and tell them your roommate is ill, and must have an active, working phone line.
They will come out the next day.
2006-09-20 21:27:52 · answer #5 · answered by Anonymous · 0⤊ 0⤋
http://www.whitefence.com/
fire them, look for a new and better co...
here is a link...put n your address and zip...and see who else is in your area...
2006-09-20 20:04:48 · answer #6 · answered by Anonymous · 0⤊ 0⤋
curse them the **** out. they supposed to do something
2006-09-20 17:27:52 · answer #7 · answered by Anonymous · 0⤊ 0⤋