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I have had the sims 2 before and I uninstalled it, than I got the sims 2 holiday edition which is a stand alone pack and for some reason, it wont download on my computer...can you help me?

2006-09-18 12:10:42 · 1 answers · asked by princesknowitall 2 in Computers & Internet Software

1 answers

You probably have remnants of the previous install in your system registry. The way to fix that is to do number 12 on here...
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_alp.php?p_sid=8yWaOZhi&p_lva=7878&p_li=&p_accessibility=&p_page=1&p_cv=1.566&p_pv=3.701&p_prods=7%2C700%2C701&p_cats=566&p_hidden_prods=&prod_lvl1=7&prod_lvl2=700&prod_lvl3=701&cat_lvl1=566&cat_lvl2=0&p_search_text=install&p_new_search=1

To back up your registry before beginning, use the menu for File EXPORT and export a copy of your registry before you start. Put it on your desktop or some ez to find place.

After you clean the registry as per instructions, reboot and then install the Holiday Edition.

If you have further problems,. write to the Contact Us tab on the link above. They are very nice and will get back to you with the help you need. Good luck!

2006-09-18 13:05:23 · answer #1 · answered by Cobangrrl 5 · 1 0

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