my last bill was £370. had few queries, try ringing them to talk to real live person!!.. if you do get through to one, after suffering automated message, without tearing hair out, smashing phone off wall, beating children..e.t.c.. there so f..kin rude, call me stupid..but they blind me with science about this charge, that charge, what it all means!! just want a phone line where i'm not paying treble in charges, rental, v.a.t. then what my actual calls have actually cost!!
2006-09-15 12:34:03 · 14 answers · asked by crackerjacks 1 in Consumer Electronics ➔ Land Phones
Get telewest installed. I pay £30 a month for unlimited broad band, free eve and weekend calls and TV with them. it's called 3some. Free to install too.
2006-09-15 12:38:25 · answer #1 · answered by Gypsie 5 · 0⤊ 0⤋
You need NTL, cable, unless you want to keep a bt line, as the only truely wireless company hasnt any where near rolled out yet.
Keep your bt line BUT bar all outgoing calls, and take name of person spoke to to do this, and time of call, also write to them, keeping copy of letter, (include premium rate...all calls to be barred).
If bt bill wrongly....dont worry, you'll win in small claims court, as you have evidence your only liability is the line rental....
Then seek a calls package, and internet, separatly. Sky will be top, when fully rolled out!
Ntl are average, if you only do net with them, you can only have net cut off in billing disputes!
I find ntl the better of a bad bunch, in terms of staff being able to add refunds to bill immediatly (show up on next bill) rather than bt argue, or have to put through to billing, which just rings and rings, again!
2006-09-17 08:29:05 · answer #2 · answered by ben b 5 · 0⤊ 0⤋
Don't use BT if you think you're getting a raw deal.
Use another Internet provider and a decent mobile phone package.
For those people answering the question that don't realise, the question is being asked by someone living in the UK!
Telewest and the like are very limited, if at all available in the UK!
2006-09-15 12:39:49 · answer #3 · answered by Anonymous · 1⤊ 0⤋
£370??? I have Ntl cable, I get all the tv channels worth having including all sky sports .. all the movie channels..entertainment package etc .. kids channel cartoons/toons ..my phone line.. and 24/7 access to the web all for £75 a month. I live way up north so yours might be even cheaper. bt's still trading on it's past monopoly it's crap and washed up now. .
2006-09-15 13:48:06 · answer #4 · answered by richiesown 4 · 0⤊ 0⤋
try opting for a company that offers broadband and phone as one service via your bt phone line , works out much cheaper and you know how much you will spend each month.
go for talktalk from carphonewarehouse , you can get phone and broadband for about £20 a month with free calls thrown in , they use your existing bt line and you keep your number and get 1 bill for both
£370 is awfully high, is that 1 month or quarter ? either way its too much, you're wasting your money . . . . . phone around and find out whats on offer . . . . what are you waiting for ?? ! ? ?!?
2006-09-15 12:42:34 · answer #5 · answered by yaaaz 2 · 0⤊ 0⤋
i am with ntl and im not going to lie and say they are great although i think there deals are good but i have received bills from them which i knew couldnt be right and everytime i have contacted them i have always spoke to someone and the problem has been dealt with instantly and they inform you how much you actually owe,i have been with them 4 about 5 years now so they cant be that bad good luck
2006-09-19 09:56:05 · answer #6 · answered by sam* 2 · 0⤊ 0⤋
I have BT just the cheapest line package and another internet provider for broadband pay a tenth of what you pay monthly.
2006-09-15 13:00:19 · answer #7 · answered by what? 4 · 0⤊ 0⤋
If you want to get away from BT altogether, go with cable or sattelite (very expensive).
You also have the option of switching your telephone to cell or VOIP.
This way, they won't get ANY of your money!
If you think BT is bad, try SBC/ATT in the US. I wanted to kick my kitten into the fan, they were so bad. I wanted to, but I didn't. He would kill me. Anyway, I got cable net and swicthed to MCI for home.
2006-09-15 14:02:52 · answer #8 · answered by Anonymous · 0⤊ 1⤋
There are so many internet providers out there..take a look around..NTL is ok..they were doing a deal a while ago for £12.49...worth looking into.
2006-09-15 12:42:15 · answer #9 · answered by Saskia M 4 · 0⤊ 0⤋
see if you could get wi-fi max-fixed...its only 1/3 the price of cable or DSL.
go and check out dslreport before you do anything...
http://www.dslreports.com/
2006-09-15 12:45:07 · answer #10 · answered by Anonymous · 0⤊ 0⤋