I just got it about 3 days ago. And it says that I'm infected with Trojan and I don't know how in the world I got it! And I have McAfree security system but that just keeps telling me to download other software!!and I'm afraid of losing all of my info on my computer!! PLEASE HELP! I have no idea whats going on! And it's frustrating!
2006-09-15 11:13:35 · 10 answers · asked by coconc93 1 in Computers & Internet ➔ Software
Just do what McAfree tells you to do, before your system get worse. The longer the virus remains on the computer, the more it will spread.
2006-09-15 11:15:46 · answer #1 · answered by Linds 7 · 0⤊ 0⤋
well first of all just to let you know.... Mc. Afe is not that strong of an anti-virus, i would suggest you to download zone-alarm from www.download.com
it's comes with a free 15 days trial, which gives you all the benifits of hte full version...and 15 days is just more than enough to get rid of those nasty viruses, adware, spyware and trojans...
PS. once downloaded install the software and click on "continue trial" once started it should do all the work by itself...you would'nt need to waste your precious time over it...
good luck with the job,
2006-09-15 18:25:10 · answer #2 · answered by Anonymous · 0⤊ 0⤋
You need to go to the Mcafee website and look up the name of the virus or trojan horse , then see what directions they give you to remove the virus , also you can go to live support or call them and they will walk you through it , this will solve your problem .
2006-09-15 18:17:47 · answer #3 · answered by Anonymous · 0⤊ 0⤋
hi it seems like u r not gettin enough updates from mcafee. first make sure your antivirus subscription is not down ..if yes then go and get a new one ....i assure u it wont be bad deal ..if u have one then try to full scan ur comp and try if it can delete it for u ...delete all temporary files and cookies from ur internet options.. and try to delete everything which u think might can load virus in ur comp ....
if u wanna download a free version of antivirus then downlaod AVG its free and very effective ..u can get it from grisoft.com
if u dont want to do that then restore ur system in back date ....may be it wud help
good luck i know its very frustrating ...........
2006-09-15 18:20:11 · answer #4 · answered by sid 2 · 0⤊ 0⤋
Sometimes if you dont update your virus software for a long time you must do updates and download new things. Just do as they say.
2006-09-15 18:22:42 · answer #5 · answered by Robert B 4 · 0⤊ 0⤋
download a trial of AVG (alot better than McAffe and Norton, trust me, I've know). www.grisoft.com do the updates, and run it. It'll take care of it. Then run ewido. www.ewido.com
2006-09-15 18:15:50 · answer #6 · answered by Anonymous · 0⤊ 0⤋
look on your computer for some kind of antivirus program if there isnt won then type in spybot on your search download it i have been using it and it works great.
2006-09-15 18:31:27 · answer #7 · answered by green day fan 2 · 0⤊ 0⤋
Spyware doctor has been GREAT for us ... in addition to Symantec.
2006-09-15 18:21:29 · answer #8 · answered by kentata 6 · 0⤊ 0⤋
Run this online scan
http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
2006-09-15 18:16:33 · answer #9 · answered by ? 6 · 0⤊ 0⤋
CALL THE GEEK SQUAD
2006-09-15 18:21:07 · answer #10 · answered by passion4fashion07 3 · 0⤊ 0⤋