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I had a violation notice because I tried to help someone, and the system wouldn't allow me to reply to their e-mail.So I tried putting a response in the form of a question, hoping the person would find it, and that it might be useful, or at least show I'm not pig ignorant. This was classified as 'chat', and I got the violation notice. Well I enjoy a good row, so I replied, explaining my motives. I have now had a standard, threatening letter from them, the threat being the closure of my account. Why? presumably because I had the temerity to challenge them. So, do you ever get a reply identifiably from a human, or do they always hide behind their system?

2006-09-15 06:20:47 · 16 answers · asked by ALAN Q 4 in Society & Culture Etiquette

16 answers

99% of the time, they will always reply with automated messages. My guess is they get so many emails that they don't bother to resolve anything. The internet provides them the luxury to NOT have to deal with customer complaints face-to-face. All they have to do is click "delete" and away goes the problem. Customer service is declining for this very reason.

2006-09-15 06:28:16 · answer #1 · answered by Anonymous · 4 0

Figure this one out Please! I have always been on the USA site. I got a violation notice. I responded because no rules violation was stated. The question was over a week old and I had gotten best answer. I lost ten points plus two more points. I was a level 6 and it was my first violation. The violation notice and response were from the UK ? They still haven't told me what I did wrong!!!

2006-09-15 23:46:46 · answer #2 · answered by Star of Florida 7 · 1 0

i've got not written to any yet, yet as quickly as I intend to ever post those books of drawings i'm engaged on, i will ought to write right down to Ian Anderson and Candice night {and in keeping with risk even Stevie Nicks}, to ask for permission to cite various the lyrics. And ask very correct in the event that they had recommend my paintings! I unquestionably have written to three actors {back in my autograph accumulating days}, and had a respond to three questions from Richard O'Brien, a 'sorry for the postpone' notice from Rik Mayall, and a splash notice in with the photographs from some others.

2016-10-15 00:54:49 · answer #3 · answered by ? 4 · 0 0

I got my hand slapped too ... and replied but I didn't get a response like you did. My guess is you tried to tell yahoo that you had a real good reason to brake the rules ... that pissed 'em off.

2006-09-15 06:36:01 · answer #4 · answered by Sam 7 · 1 0

there probably a load of indians on 10 pence an hour from india. dont understand our language but yahoo being a multi natinal corporate company get dirt cheap employees, bit like a victorian work house if u ask me

2006-09-15 12:34:37 · answer #5 · answered by ? 4 · 1 0

One time

2006-09-15 06:33:54 · answer #6 · answered by Jacob H 2 · 0 0

I get violation notices for normal questions and a friend was suspended when they had done nothing wrong

2006-09-15 06:32:10 · answer #7 · answered by bwadsp 5 · 2 0

yeh i got one as well,

the person who reported me was pretty petty tho.

the question I responded to wasn't very thoughtfull at all, and there was no abuse at all in it. I admit it was dismissive though.

I just delete the yahoo violation message, move on.

2006-09-15 07:23:43 · answer #8 · answered by Anonymous · 1 0

The 9/11 paranoid censorship is reaching dangerous extremes.

2006-09-15 06:58:01 · answer #9 · answered by Anonymous · 2 1

I have actually had a few automated replies with a reference number but nothing after that.

2006-09-15 06:22:44 · answer #10 · answered by bonzo the tap dancing chimp 7 · 1 0

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