I was recently in Leeds and the first train of two was late and i was on a fixed ticket. I asked because of my epilepsy to confirm with York it was ok they said no. Other parts of GNER had called me a liar and i felt so offended and upset. Has anybody else had a bad experience of GNER in Leeds
Even if the staff are being paid **** wages we as customers dont need to be humilsted. Also any GNER staff in Leeds would be near to here from you
2006-09-12 08:02:36 · 2 answers · asked by andrew_glasgow_male2006 1 in Dining Out ➔ United Kingdom ➔ Leeds
If you had any experience of GNER in Leeds id love to hear about it
2006-09-12 08:17:41 · update #1
If you ever have any questions about your own situation with trains contact a company called Passenger Focus. Still looking for your experiences
2006-09-14 05:36:59 · update #2
I'm not quite sure what your problem was. Had you arranged to be met at York? I once had a return ticket with pre-booked times, and I had to wait ages at Leeds because my meeting finished a lot earlier then expected. Two security/rail people came to "check that I was OK" (they were very courteous) as I had been in the station for so long. But when I tried to show them my ticket they both hurried away saying they didn't need to see it. Quite polite, on balance. Not like Newcastle railway station where they throw everyone out around 11.30pm while they clean the station (totally off the point I know). But surely if someone is attacked outside Newcastle station at this time they could sue GNER for failing to ensure the safety of their passengers. I think I'll ask a question about this!
2006-09-12 08:15:40 · answer #1 · answered by filmwatcher59 4 · 0⤊ 0⤋
were you on your way to dining out in leeds?
2006-09-13 07:14:59 · answer #2 · answered by hanumistee 7 · 0⤊ 0⤋