Everytime I insert a cd or dvd into my computer it freezes (locks -up) and i have to restart using the reset switch. I use windows xp home edition. I tried another drive from a friend and it still is freezing. What can i do to fix this problem?
2006-09-11 17:28:16 · 7 answers · asked by Devon D 1 in Computers & Internet ➔ Hardware ➔ Desktops
maybe try booting to your xp cd and follow the menus and do a windows repair
2006-09-11 17:32:38 · answer #1 · answered by salute222000 4 · 0⤊ 0⤋
Your drive is MOST LIKELY going bad. But before you run to the store and spend your cash on a new one, figure out what model you have and find the latest drivers on the internet for them and install. If you cannot find out what kind it is (it should say in the device manager, control panel -> system -> hardware) then find the drive in the device manager, if there is a little yellow exclaimation point on the drive, then windows itself recognizes an issue. Double click and see what text is in the box. While you have that window open you can use the driver install to search for you on the net or a CD, I would recommend finding it yourself cause windows can be a butt when it installs drivers through the device manager.
If there it still doesnt work, then check the cables and make sure everything is connected right and nothing has come partially undone or melted and such. If everything looks good, THEN go buy a new one. Dont skimp too much either, buy something that will last and you can throw into a new computer eventually.
2006-09-12 00:50:31 · answer #2 · answered by Bryant M 2 · 0⤊ 0⤋
If there's a utility to check and see if there are any updates for your computer from your manufacture I would use that and see if it finds anything.
You can also go directly to the manufacture's website and go to the download area in the support section and look for updates. You may find updates that apply to your computer that address the problem.
I'm from the old school, where I don't exactly trust in the automatic stuff quite yet, and with good reason...I have found updates that should have been applied, but were not for one reason or another.
I suspect, you're problem might be a bios problem related to Windows XP with the SP2 update. The SP2 update has caused some problems on some systems, so some people do need to pick up additional patches.
2006-09-12 00:51:02 · answer #3 · answered by JSalakar 5 · 0⤊ 0⤋
I had that problem - mainly if I moved my mouse, just after loading a DVD. I guessed it had something to do with the drivers or even maybe a shared interupt. Fortunately, when I built my next PC it was no longer a problem.
2006-09-12 00:34:39 · answer #4 · answered by dryheatdave 6 · 0⤊ 0⤋
Does Windows recognize the device in My Computer or Explorer? Did you try and replace the cable connecting it to the motherboard? Is it set for master, slave or cable-select?
I suppose this isn't much help but it could be numerous things to include software and/or hardware. It sounds to me like a hardware issue, or possibly BIOS...
2006-09-12 00:32:48 · answer #5 · answered by Christina 2 · 0⤊ 0⤋
chances are the drive is going bad. its trying to read the cd or dvd and its hoggin resources bad and lockin up your PC
or the cd or dvd could be bad and the computer keeps cycling to read it.
if you can hear the dvd drive spinning really fast trying to read the cd/dvd then your drive is bad and you'll have to replace the dvd drive.
2006-09-12 00:41:22 · answer #6 · answered by canofsticks 2 · 0⤊ 0⤋
switch off autorun from ur drive properties. and then if still no solution, try reinstalling xp.
2006-09-12 00:52:16 · answer #7 · answered by Anonymous · 0⤊ 0⤋