it seems that the business is being outsourced, so there are non americans handling calls primarily in the US.
2006-09-11 16:05:55 · 10 answers · asked by OnionSkin 3 in Society & Culture ➔ Other - Society & Culture
What i mean is that a lot of non americans are making calls to the U.S. as well as taking inbound calls, sorry for the blunder.
2006-09-11 16:35:50 · update #1
CSRs are theones who make calls, i know that but they represent the companies, so they they just follow what their companies tell them to do. But how do you feel about CSRs which are obviously non americans, so their accent is different.
2006-09-11 16:39:04 · update #2
Ok, another blunder, telemarketers are telemarketers, I confuse them with CSRs
2006-09-11 16:42:50 · update #3
Hate all of them!
2006-09-11 16:14:02 · answer #1 · answered by Trecton M 2 · 1⤊ 0⤋
I get many calls from telemarketing companies every day. I own a business with a home office. I get business and personal calls all day. 80% of them are Americans. I get a few more people with accents now it seems. When you call them, the customer service reps, a lot of those are ousourced overseas, but not the reps that make outbound calls.
Handling or making calls? Customer service "handles" calls. Telemarketing firms "make" calls, there is a huge difference.
I find the Filipino's make the best cust service reps. They learn English in grade school and are well spoken.
2006-09-11 16:16:24 · answer #2 · answered by TG Special 5 · 0⤊ 0⤋
I've heard if you are on the "No-Call" list and they still call you - there's a monetary reward for reporting them! Haven't tried this, as most of the tele-marketing calls I get are from "Charitable Organizations" requesting donations! Considering the number of crooks who try to raise money through this tactic, or the fact that in most cases less than 40% of the money raised is actually used for the cause - I'd like to see the loophole for charities closed as well!
2006-09-11 16:15:34 · answer #3 · answered by gshprd918 4 · 0⤊ 0⤋
Telemarketing sux, the people who work at them usually don't stay at it very long. Now even lots of them are out of work because the majority of the calls are automated
2006-09-11 16:10:06 · answer #4 · answered by Anonymous · 1⤊ 0⤋
detest them
wish I could hack the machines that call - would give them the phone numbers for the business they are plugging and see how they like it
worst offender is dish network - they call several times a day
2006-09-11 16:59:32 · answer #5 · answered by watcher 4 · 1⤊ 0⤋
I think the owners should be used for biological weapons testing.
2006-09-11 16:10:05 · answer #6 · answered by teef_au 6 · 1⤊ 0⤋
telemarketers should go play in traffic
all hail the black no-call list!!!
2006-09-11 16:12:27 · answer #7 · answered by zrogerz69 4 · 1⤊ 1⤋
They're a good reason to keep one of those little air horn thingies around.
2006-09-11 16:11:14 · answer #8 · answered by Anonymous · 1⤊ 1⤋
I think that we should be able to bill them for our time.
2006-09-11 16:08:45 · answer #9 · answered by ♥Tom♥ 6 · 1⤊ 0⤋
that is capitalism - live with it.
2006-09-11 16:11:42 · answer #10 · answered by BCOL CCCP 4 · 1⤊ 0⤋