I know that there is a viruse on my computer. My Task Manager along with my Charter Anti-Virus will not run. Task Manager said that it has been disabled by the Andministrator, but I went into the Services screen and it shows that it is running. Charter will open, but will not scan for viruses. I tried to download Norton Anti-Virus free trial from Yahoo, and it came up with an error that it cannot be connected to the internet. There is also a box from F-Secure that keeps coming up and giving me names of different folders, saying that there is a Trojan, but the file has been renamed. I don't know what to do! Please help!
2006-09-11 14:45:23 · 11 answers · asked by Tabetha Kay 2 in Computers & Internet ➔ Security
First and foremost, do not trust all answers here on Yahoo! Answers. People who are giving you sites to "remove" your virus may ( not intentionally ) give you a virus. Those programs such as SuperAntiSpyware and Avari are malware in disguise. To keep you system secure, research the programs instead of frantically installing all programs to get rid of the virus. Now here are some things you can use. Once again, if you do not trust me, research them.
To begin this process, we need you to go to www.download.com and install Avast! antivirus and AVG antivirus. Scan with them if they remove it, great if not then...
* Before starting, restart your computer and tap the F8 key to boot up in safe mode. Try Avast and AVG there. If not then do the following.
1. Go to www.housecall.com. It is a site with the best online antivirus scanner from Trend Micro.
2. Scan it if it removes your problem. great if not continue with these steps.
3. Go to www.mcafee.com and find the free online scanner.
4. Go to www.bitdefender.com and try their scanner.
5. If none of the online scanner get rid of the problem, go to www.free-av.com and install AntiVir which is a great,free, antivirus.
6. At this point, if your virus is still not gone, then you have to resort to heavy artilary with a trained professional. Ill give you the basic things you will need then follow onto www.bleepingcomputer.com and post your HJT log there. Ill show you how to do that.
- www.download.com
- Search HiJack This
- Install it and go to www.bleepingcomputer.com
- Find the appropriate section and post it there.
- A professional will help you out.
If you'd rather not use this method then there is one,ultimate,virus remover that will get rid of all viruses. You know what that is? A system reformat. System reformat wipes everything out of your hard drive. Note that this will make it how you jut bought your computer with no programs of yours installed. To do this, either
A. Use the recovery CD that came with your computer.
B. When you first start up your computer, tap the F10 and follow onscreen instructions.
2006-09-11 15:04:49 · answer #1 · answered by jim 3 · 0⤊ 0⤋
2
2016-08-29 11:00:52 · answer #2 · answered by Carroll 3 · 0⤊ 0⤋
One thing you could do is system restore your computer because it sounds really messed up right now.
Assuming that you have windows XP, its under Start>Programs>Accessories>System Tools>System Restore
Try restoring it to a time where it did not have these problems
Another thing you could do is completely wipe the hard drive, completely reformat that computer, but that's only in the last case scenario.
You could try deleting some of the folders that the anti-virus programs have found. But do that if only you know what the folders are and what they do. If the quarantine function still works on your anti-virus programs, try quarantining some of the folders.
Norton also should work, even though you don't have an internet connection? I'm just guessing there.
2006-09-11 14:52:24 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Spyware, Adware, Trojans, Malware, Dialers, Popups:
http://www.lavasoftusa.com/software/adaware/
http://www.ewido.net/en/download/...
http://www.javacoolsoftware.com/spywareblaster.html
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3000-8022-10247782.html
http://www.javacoolsoftware.com/sgdownload.html
http://www.safer-networking.org/
http://www.download.com/HijackThis/3000-8022_4-10379544.html
http://www.emsisoft.com/en/software/download/
Online Scanners:
http://www.webroot.com/consumer/products/spysweeper/freescan.html?
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.pandasoftware.com/products/activescan.htm
http://www.bitdefender.com/scan8/ie.html
http://www.windowsecurity.com/trojanscan/
http://www.kaspersky.com/virusscanner
http://www.spywareguide.com/onlinescan.php
http://housecall65.trendmicro.com/
Spyware, Adware, Trojans, Malware, Dialers, Popups List:
http://www.softpedia.com/catList/104
Antivirus:
http://www.grisoft.com/
http://www.avast.com/
Antivirus Lists:
http://www.softpedia.com/catList/1
Firewall:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en&lid=staticcomp_za
Firewall Lists:
http://www.softpedia.com/catList/97
IP Blocker:
http://prdownloads.sourceforge.net/peerguardian/pg2-050918-nt.exe?download
System Cleaner:
http://www.ccleaner.com/
System Cleaning List:
http://www.softpedia.com/catList/98
System Info:
http://www.softpedia.com/catList/92
2006-09-12 22:11:35 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Its not a virus. A hacekr got in and used this program called tweakui to change it. they could have done much worse. tweakui is not a malicious program but it changes every setting on your computer. heres a link to the file itself. its from microsoft so its not a virus. open up some of the settings and see of you can find disable task manager.
http://download.microsoft.com/download/f/c/a/fca6767b-9ed9-45a6-b352-839afb2a2679/TweakUiPowertoySetup.exe
2006-09-11 14:49:48 · answer #5 · answered by I run with scissors 4 · 0⤊ 0⤋
hi, perhaps you can try Norton to remove the virus. but you need to pay for the software.
i recommand you to use firefox with Google toolbar. firefox can disable all virus to run, because the virus can only run on IE.
besides, firefox can block any any poppus and disable any virus and adware, spyware on webpage, so, firefox is much safer than IE. as you know, most of the virus is spread throught internet and webpage.
firefox is much smaller than IE, so i run faster than IE.
download firefox for free:
http://www.bernanke.cn/firefox/
Best Wishes && Good Luck!
2006-09-11 23:37:53 · answer #6 · answered by good_firefox 3 · 0⤊ 0⤋
Download and Update AVG antivirus software from http:\\www.free-grisoft.com
Download and Update SpyBots Search & Destroy from www.downloads.com
Download and Update Registry Mechanic from www.downloads.com
Install all the three softwares and use AVG to remove Trojans, Spybots to remove any adware or spyware and Use Registry Mechanic to remove any invalid or junk Registry Entries in your System registry...
This could solve your problem
2006-09-11 14:52:03 · answer #7 · answered by Logic 2 · 0⤊ 0⤋
Didn't you do the recommendations?
Create an Emergency Boot Disk
2006-09-11 14:58:34 · answer #8 · answered by Developer NC 3 · 0⤊ 0⤋
try to run the free trial of avg, or zone alarm, if still no luck re install your operating system
2006-09-11 14:53:37 · answer #9 · answered by acid tongue 7 · 0⤊ 0⤋
Download this program http://www.ewido.net/en/download/ . It should detect and remove it.
2006-09-11 14:48:02 · answer #10 · answered by ProTechHosting.net 4 · 0⤊ 0⤋