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I returned a few things to CompUSA about a week ago and I should have gotten back a gift card for about $800 but the woman who did the return did not really know what she was doing and she gave me three gift cards totaling about $1150. I noticed what she had done and went back to the store the next day and spoke to one of the managers and told her what happened and she went over the transactions and could not find a mistake. I dont think she really knew what she was doing. But I still know that they gave me back way to much money. Is there anything illegal about this on my part. Or is it just moral. Thank you very much.

2006-09-11 03:32:42 · 15 answers · asked by Anonymous in Politics & Government Law & Ethics

15 answers

You are not doing anything illegal. It was very moral of you to go back and offer to rectify the situation. Enjoy your $350!

2006-09-11 03:35:31 · answer #1 · answered by farmgirl 3 · 2 1

It would be a moral problem only. If you went back and tried to correct the problem and the store manager says it is correct I would not worry about it. Could be you bought something on sale and it rang up full price for the return. If the store is not concerened you have no reason to be. Take the extra money and buy your wife or girlfriend something nice it will make you feel better.

2006-09-11 10:56:46 · answer #2 · answered by Wilkow Conservative 3 · 0 0

You have a moral obligation to return the money. It isn't yours. You did the right thing by trying to resolve this with a manager. I'm sure they have more than one manager. Try one more, then if they still don't take the money back use the $350 and get something for the boys and girls club or some other childrens' group that could use some help. Children's hospital or the burn unit at your hospital could always use computer games/video games for the kids who have extended stays. Give them a call.

2006-09-11 10:48:13 · answer #3 · answered by Tina R 3 · 3 0

From a legal point i have no idea being from england. However from a moral point well you have been honest. You return to the store and spoke to the manager and they said No mistake no problem.

Just sit back and spend the extra and enjoy it.

A phrase like gift horse and mouth come to mind.

Alternatively you could give the extra $300 to charity for them to use.

2006-09-11 10:43:36 · answer #4 · answered by Bryce C 1 · 2 0

If you believe that you were returned too much money and spoke to the clerk and then the manager who found no mistake then you have done nothing wrong,you are a very honest person,you can if you still wish is to see someone higher in the company to explain what has happened if you dont then keep it.

2006-09-11 10:40:23 · answer #5 · answered by highlander 2 · 1 0

You gave them an opportunity to correct the error, if it was one, so you can act in perfect good faith now (legally speaking anyway) by spending what they gave you. Your personal ethics are commendable, by the way. If the situation still troubles your conscience, you might consider using the excess to which you do not feel entitled to make a purchase for a charity or for someone who could use some help from the world.

2006-09-11 11:29:48 · answer #6 · answered by BoredBookworm 5 · 1 0

Well since you tried to rectify the situation nothing ilegal about your bonus, but ethically and morally I probably would have tried a little harder to return the overpayment, maybe by returning again and seeing another manager(that know what they are doing)After all this could after all accounting purposes are done end someones job, not to mention the high prices for everything are in part to losses businesses take.

2006-09-11 10:58:38 · answer #7 · answered by debra_har 4 · 0 1

I would get something in writing from the store manager that says the transaction is correct to her knowledge. It will come back to haunt you somewhere, guaranteed. Especially if it was credited back to a debit or credit card.

She shouldn't have a problem with that. Or at least make her sign the credit receipt with an "OK".and her initials.

2006-09-12 12:17:59 · answer #8 · answered by Big Bear 7 · 0 0

Nothing illegal...just moral. But if it was a mistake and THEIR mistake and not yours...you did the right thing by calling attention to it but if they still don't own up to anything just keep the money.

2006-09-11 10:38:58 · answer #9 · answered by colleenjohn_vano 2 · 2 0

I think you filled your obligation by going out of your way once to have the error corrected. I think your conscience should now be clear, and you should do whatever you like with the extra money.

2006-09-11 10:52:29 · answer #10 · answered by stevewbcanada 6 · 1 0

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