......and real people to talk to
......and good advice
......and a cheerful smile when you drop in
etc etc
I'm with the Halifax plc who are not bad - where can I do better?
2006-09-10 09:53:17 · 8 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
Spent 30 years with the RBOS until they lost a cheque that I ahd paid in, lied about it, and - 3 months later admitted it had been paid into he wrong account.
I can handle mistakes but don't like outright lies. On complaining I was offered £25 compensation for th time and trouble involved in proving them wrong - but no apology. So after decades of business I told them where to shove thier compensation and joined the Halifax - so far so good!
2006-09-10 10:39:10 · update #1
I reccommend Alliance and Leicester, Ive been with a few banks in the past and they are by far the best, good online banking too
2006-09-10 10:01:35 · answer #1 · answered by beany 2 · 1⤊ 0⤋
im with rbos and i feel my statements give me all the information i need however i guess im bias as i work for them 2 and i agree that the service you rec'd is not of standard.
i could go into explanation as to why the took so long about ur chq but i dont know anythin about what happend.
its all about personal service and even as a memebr of staff ive had problems but even as staff my branch treat me with respect and like any other customer ( i dont work in the branch)
they have telephone banking which gives u a direct option to talk to an adviser ( which i am lol) ive been with em 3 years im happy with them
2006-09-11 16:55:14 · answer #2 · answered by xrazberix 2 · 0⤊ 1⤋
I've been with Halifax for over 10 years and so far, so good.
2006-09-11 08:12:34 · answer #3 · answered by scallywag 4 · 0⤊ 0⤋
I have always been happy with the service from HSBC, but not suited to your categories:
1) I don't need Financial advice
2) I don't care if people smile or not
3) I can use technology with ease4
I get detailed online statements the interest is not a great need for me.
2006-09-10 17:12:35 · answer #4 · answered by Anonymous · 0⤊ 1⤋
Royal Bank of Scotland have always been good to me, but I suppose it depends on who works at your local branch. I tend not to think about the interest on a current account, it's so measly anyway.
2006-09-10 16:59:27 · answer #5 · answered by Anonymous · 0⤊ 0⤋
i have a usbank acct. and they are very good I get mailed statements and online i can log into my acct. anytime anywhere. I know whats going on with my acct. all the time. They update it within minutes of debiting anything out online. good luck
2006-09-10 16:59:38 · answer #6 · answered by Sky 5 · 0⤊ 0⤋
Halifax are awful!!! You need to move asap!!!!
2006-09-10 17:01:41 · answer #7 · answered by modbexy 2 · 0⤊ 1⤋
Try www.moneysaving expert.com
2006-09-10 16:58:36 · answer #8 · answered by Steven S 3 · 1⤊ 0⤋