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I remove a program from the add/remove option which i thought I successfully done. Then the saw the said program from the program files folder so i deleted the folder, hoping to have more free bites space. But the program is still there in the add/remove option so again i tried to remove it but this time I got an error message "unable to locate the installation log file". So i copy the entry program since i can't reinstall it but still get another error message. And i can't use the restore system point cause i already done a disk cleanup. What would I do so i can reinstall this program again and made it work again?

2006-09-09 15:15:54 · 3 answers · asked by Sam P 1 in Computers & Internet Software

3 answers

It is left over data,The program is gone.Maybe a registry cleanup tool will rid you of it.

2006-09-09 15:27:31 · answer #1 · answered by ? 5 · 0 0

If you are not an expert in computer I would not suggest that you remove the individual registry keys related to this program manual.

Go to: www.rosecitysoftware.com and download their "Registry First Aid". The program is not free, you can evaluate the program and doing the evaluation period run "check the registry for error. The program will make a backup. Delete all the check marks next to the green & yellow boxes. If you are not an expert, leave the check marks next to the red box. They will not harm yor pc.

Then reboot. After you bring your system back up click on start, run and type in: c://program files. Click on browse, and open program files. Look for the name of the program that is corrupted and you should be able to remove the file, without the system, saying, "unable to delete as being used by another program".

Don't reinstall the program as you are only making a bigger mess.

Good luck to you.

2006-09-09 15:36:32 · answer #2 · answered by MINDDOCTOR 7 · 0 0

From what you describe, I think you are going to have to remove the entities from the registry. If you could reinstall the application, then uninstall it, that normally works.

Good Luck

2006-09-11 16:00:15 · answer #3 · answered by rocketman33 2 · 0 0

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