I have a web cam that I cannot use. My computer is having trouble installing?

Question

the soft ware itsself so i went online and downloaded it from the companies web page. But when I try to use the soft ware it says sorry your computer has no video capture hard ware. What is that and how do I fix it?

Windows 98. Micro Innovations is the brand. I've already uninstalled it and reinstalled it with the web cam company helping me over the phone the cam was not plugged in and I restarted it after wards. Still same thing.

Answer 1

repost your question with some details pls. Need to know:
What operting system are you using?
Brand of Web Cam?
Does it say on the cam box / info. that it is compatable with your O.S.?

Answer 2

I have a cam from Ezonics, and it did the same thing. Only I had to make sure the cam wasn't plugged into the computer before I had installed all the drivers and software for it , then I installed the web cam, and restarted the computer, and BAM ! presto ! IT WORKED. Hope this helped. Oh yes, I almost forgot to get it working (audio) correctly, I had to go to yahoo messenger-click on title bar "HELP" and use the audio wizard-Then it worked perfectly.

Answer 3

hi Yaya, frequently if a software is working (like iChat, which makes use of your digital camera), you will see this is icon on the dock with somewhat arrow pointing up at it from the backside of the exhibit screen. On Macintosh computers that have the equipped-in digital camera, i think of that they have some thing in the structures suggestions settings. Get in there and there may well be some thing there which you would be able to play with. i'm sorry Yaya. i'm hoping that this could help. this may well be a reason which you could take your Mac into the keep and characteristic them look at it. stable success. --Rick

Answer 4

ok, uninstall the software, unplug the camera, reinstall the software and then plug in the camera, should work then!

Answer 5

you....call..me...emile