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What part of the world do you live in? Are you commercial, personal lines, or both? Are you general (all business types) or niche? Personal auto only? Generally, commercial lines pays better than personal lines, large commercial pays better than small commercial, and if you only do one line (like auto only, or bonds only, or workers comp only) that doesn't pay as well.

A multi line personal CSR in the US can expect 18K to 26K. A multi line small commercial CSR can expect 24K to 35K. A multi line large commercial csr can expect 30K to 55K.

2006-09-02 13:59:12 · answer #1 · answered by Anonymous 7 · 0 0

Per latest information available at http://www.bls.gov/oco/ocos280.htm

In May 2004, median annual earnings for wage and salary Insurance CSR (customer service representatives) were $27,020. The middle 50 percent earned between $21,510 and $34,560. The lowest 10 percent earned less than $17,680, and the highest 10 percent earned more than $44,160.

Earnings for customer service representatives vary according to level of skill required, experience, training, location, and size of firm. Median annual earnings in the industries employing the largest numbers of these workers in May 2004 are shown below:

Insurance carriers $29,790

Agencies, brokerages, and other insurance related activities 28,800

Depository credit intermediation 26,140

Employment services 23,100

Business support services 21,390

In addition to receiving an hourly wage, full-time customer service representatives who work evenings, nights, weekends, or holidays may receive shift differential pay. Also, because call centers are often open during extended hours, or even 24 hours a day, some customer service representatives have the benefit of being able to work a schedule that does not conform to the traditional workweek. Other benefits can include life and health insurance, pensions, bonuses, employer-provided training, and discounts on the products and services the company offers.

See Department of Labor Bureau of Labor Statistics Occupational Outlook Handbook Earnings http://www.bls.gov/oco/ocos280.htm for complete description

2006-09-02 16:24:16 · answer #2 · answered by Piggiepants 7 · 0 0

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