I went to a fast food restaurant tonight and the counter girl looks at me and says "Yeah". I ordered because I knew this was all I was going to get. As I ordered she was making hand gestures to someone behind me. Then asked me to repeat my order. Where did all the good customer service go?
2006-08-30 16:59:54 · 27 answers · asked by Highbeam 4 in Society & Culture ➔ Etiquette
customer service!! what customer service?? there is no such thing anymore.. the world has changed since i was growing up. i know i dont like what im seeing now.. kids are so disrespectful now a days.. and they are all getting jobs at fast food restaurants now... its everywhere.. the only thing you can do is call and talk to a manager .. hopefully the problem will be solved..
2006-08-30 17:05:07 · answer #1 · answered by ♥BUD or BUD LIGHT♥ 4 · 2⤊ 0⤋
Sorry about your experience. Sounds like you ran into someone with an attitude problem that night.
Yes, there are some people who do a great job with customer service. I bet this person's boss would handle it a lot different....so would the rude worker if the boss was nearby.
I hope the next time you order, the person behind the counter acts like they are alive, can use appropriate language, and can serve with a smile.
2006-08-30 17:12:26 · answer #2 · answered by Anonymous · 1⤊ 0⤋
It's BEEN going down the drain for the past 50 years....Right now, don't expect fast food to give you good smiley service - only high end restaurants - and only bc they're told to and they'll get a big tip from you! I know, it's sad. The idea of service is such a norm these days that it doesn't matter to most servers.
2006-08-30 17:08:55 · answer #3 · answered by SBG 2 · 1⤊ 0⤋
Some customer service and information technology has gone to India, where workers take their jobs more serious.
Some customer service has gone after the baby boomers were replaced by the Gen X workers who are on the clock with their cell phones on, friends texting, calling in sick to go to the beach and quitting when the boss asks them to mop the floor.
Yes, it is a sad time we live in.
2006-08-30 18:32:22 · answer #4 · answered by joe_on_drums 6 · 1⤊ 0⤋
Welcome to the 21st Century ma'am. I myself am a teenager and I am totally disgusted by the way my fellows behave. They're rude and disrespectful and they treat adults like they don't know what they're doing. (Which, admitedly, G.E. Bush doesn't) I hold the door outside of 7-11's and I always say Please and Thank You. I'm trying to teach my bratty cousin Sarah (fondly known as Beelzebub) manners as well. The way her dad and brother act it is no wonder that she doesn't know how to say please and thank you but, I suppose that's just he way people are becoming. I, for one, am trying to change that by being as polite as I possibly can. This was a good question to ask. I'm sorry on behalf of all teenagers, we really don't always mean to be dissrespectful, we're just pushing limits to see how far we can go before hte consequnces are no longer withstandable.
2006-08-30 17:44:33 · answer #5 · answered by happiest_phantom 2 · 1⤊ 0⤋
Those type people don't belong in the resturant business. I hate that, too. I had one girl say to me at a fast food place, in a nasty tone..What do you want? I was like, WTF is that?!?!?? I called the manager over and explained to him that the customers shouldn't be treated like sh*t. The manager took my order and told her to get in the back. Not sure what happened after that but I hope she got what she deserved.
2006-08-30 17:08:51 · answer #6 · answered by Anonymous · 1⤊ 0⤋
My sister saw a lady throw her milkshake at the girl at the window last week cuz she messed up her order. That was rather rude and uncalled for no matter what happened.
I agree I hate it when they are not paying attention to me. And I hate the first part when they say...."Hi, would you like to try our value meal today?". Or a apple pie with that....It just messes me up and annoys me. If I want the value meal or the apple pie I will tell them!!!
2006-08-30 17:06:51 · answer #7 · answered by Jan G 6 · 2⤊ 0⤋
i don't think its fair to make such a broad statement. I've gone to fast food places where I was greeted politely, and the people behind the counter were courteous. If it really bothered you that much, you should've made a complaint to the manager.
2006-08-30 17:41:42 · answer #8 · answered by Anonymous · 0⤊ 1⤋
I think its time we start leaving restaurants with bad service!They should not get our support!in that way these people might try harder. But hey, next time when someone says 'yeah' just reply with: "yes, you may take my order and id like..."See if it works?
2006-08-30 22:03:17 · answer #9 · answered by HumbleOpinion 2 · 0⤊ 0⤋
NOBODY GIVES A CHIT ANYMORE...NOTICED THAT A LONG TIME AGO....BUT THEN....THEY DONT MAKE MUCH OF A PAYCHECK AND I GUESS THEY FEEL JUSTIFIED AND TAKE IT OUT ON THE SERVICE CUSTOMER.....THEY USUALLY STILL SAY.... TAKE CARE ....I USUALLY RESPOND WITH OK I WILL IF I CAN FIND SOME ........ AND THE REMARK TO ..HAVE A NICE DAY..OR HAVE A GOOD ONE...(shh I THINK ITS A RECORDING)
2006-08-30 17:07:19 · answer #10 · answered by flowerspirit2000 6 · 1⤊ 0⤋