I bought an Aquarius WF240, shortly after the warranty expired (about 14 months) it went bang!! Strangely enough my neighbours who has the exact same model did the same in the same time period. At first we thought it might be a power surge but she got an engineer and he said it was the motherboard which had blown up. Can anyone tell me is this a fault with this model, we bought if from the same shop, I took the extended warranty on my machine but if it is a fault what are our rights???
2006-08-30 10:06:34 · 9 answers · asked by rusco peco 1 in Consumer Electronics ➔ Other - Electronics
Sounds like it has an inbuilt self destruct button, bet you can't do anything except buy a new one!
2006-08-30 10:09:03 · answer #1 · answered by SunnyDays 5 · 0⤊ 0⤋
Youre lucky it lasted 12 months mine went bang after about 3 days,it wasnt the aquarius it was the ultima which is electronic,i got hotpoint out to it and the bearings and electrics had gone in it,they swapped it for a new 1 which was nothing but trouble,the last time it broke down my mate came out to it as he is in the trade and he looked at it and the bearings had gone and the drum as a split in it.ITs now in the garage just taking up space as my mate got me a LG one which is brilliant no trouble at all,ive been advised not to have hotpoint again,my lg one as no belt on its one of these new ones,on the front theres a opening so if anyhing gets stuck it just comes out of the front,no more getting stuff stuck in the pump,i also had a hotpoint frostfree fridge freezer about 6 months ago and ive had that swapped for a new one already, that kept banging and the side panel in the freezer was split.Touch wood no problems with my new hotpoint fridge freezer.
2006-08-31 11:36:08 · answer #2 · answered by Dave 6 · 0⤊ 0⤋
You can easily trace the leak by removing the back panel and looking for traces of dry detergent around the large pulley bearing. If that is clean lay the machine on it's side on an old blanket or towel and look for leaky stains underneath. Detergent always shows up leaks even when dry.
2016-03-27 01:35:24 · answer #3 · answered by ? 4 · 0⤊ 0⤋
god weve got exactely the same machine, we bought it 2 years ago and im not joking, we have had the engineer out about 7 times. last time he replaced the pump, door switch, rubber seal etc, now its gone again, its not emptying. the guy said to us as long as its repairable we cannot replace it unfortunately.we also took the extended warranty. sorry.
2006-08-30 10:18:51 · answer #4 · answered by The Way 4 · 0⤊ 0⤋
I have the same one but with a dryer and had the engineer out 3 times in 14months! with warranty luckily!!!
2006-08-30 10:39:50 · answer #5 · answered by twinkletoes 3 · 0⤊ 0⤋
Mine blew up in the kitchen and was the Hotpoint Aqualtis AQ113d 697s
2015-09-12 05:46:31 · answer #6 · answered by jibbajabba 2 · 0⤊ 0⤋
by rights if they knew there was a fault with the machines they should of been recalled,however i would contact hotpoints customer services and c what they have to say.good luck and happy washing days.ha ha
2006-08-30 10:16:52 · answer #7 · answered by mizz1985 2 · 0⤊ 0⤋
i bought mine 10 years ago and its been a good washer, its only the past 3 years that i,ve had any engineers out to repair it, the men who repair it from mastercare cover plan have the same washer and say its a good washer, dont replace it, unless they dont make them has good has they use to, i believe the drums are not has strong has they use to be,
2006-08-30 10:17:33 · answer #8 · answered by Anonymous · 0⤊ 0⤋
We had the same problem with ours. was still within the 12 month warrenty tho, so we had a replacement! They are cack machines!
2006-08-30 10:14:55 · answer #9 · answered by HLW 3 · 0⤊ 0⤋