Okay. My new car is sitting in my driveway, and the paperwork is done. However, the $23,000 wire transfer has not gone through because of a misquote. I was guaranteed $9500 minimum for my trade, over the phone. The entire sale has been handled via internet and phone. My mother is the one actually purchasing the car with cash, but in the paperwork she received with the trade amount, it says $8500, not $9500. So rather than the $23,000 she expected, its $24,000. I know with that kind of cash, $1000 doesnt seem like a big deal, but obviously it is. Not only to my mother, but to the dealership. The are claiming that they quoted $9500 based on a 2003 vehicle. Well, its a 2002, and I know for a fact that that is not my miscommunication. Regardless, the dealership refuses to budge to get the sale. They are saying they will be taking a loss by attaching another $1000 to my trade. But my mother says this is not what she agreed to, and will not send the money until corrected.....
2006-08-30 07:05:59 · 12 answers · asked by carolinagrl 4 in Cars & Transportation ➔ Buying & Selling
Am I going to lose this car? Will they really walk away because of 1k? I don't have the $1000 to give them and I cant get a personal loan for it because I am unemployed.
2006-08-30 07:07:42 · update #1
I never stated the car was a 2003 at any time, and the sales person Im working with agreed. The appraiser giving the quote misunderstood. Everyone else had their facts right.
2006-08-30 10:58:31 · update #2
I believe that you were 'taken.' Lots of dealerships use tactics just like that to get more money out of their customers.
Easy. Here's how to handle it:
Call the dealership, and ask for the president/owner. Explain the situation calmly and inform them that you stand behind your interpretation of the deal and that you have been online and seen dozens of examples of this exact tactic being used to defraud car buyers. Tell them you are very disappointed they would hire the kind of salesperson who would be willing to use scams to complete a sale. Say that if they do not make good on their deal, you have done your homework and are going to file a formal complaint with the federal trade commission, file a complaint at the Better Business Bureau, file with the office of consumer protection in your state and will inform the local media that this dealership is pulling a classic consumer fraud scam that is mentioned all over the internet.
Tell them this is unacceptable and you will terminate the deal and file the complaints if the revised paperwork is not arranged for within 24 hours. Be tough and don't back down. Be prepared to give the car back... and actually file the complaints if they refuse to cooperate. If you or your mother are not comfortable with communicating this, then enlist an outspoken, but level-headed friend. Sorry to be sexist but it would be better if a man made the call.
The problem is the bank arranged the loan with you so the dealer doesn't owe the $1000 now. And they know that, which is why they're bullying you. The only way to get what you want is to bully them back with trouble that will cost them a lot more than a $1000. You have the power to get what you want if you stand your ground.
Ugghhghghghh... car dealers...
2006-08-30 07:24:46 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Everyone here is attacking the dealer, but if you represented your trade as a 2003 and it is a 2002 than you need to give a little. If a dealer sold you a car as a 2003 and it turned out to be a 2002, what would expect back? You said that you did everything over the internet, so you should have records of your e-mails to the dealership.
If you would like to resolve this problem and still get the car you dealt on, than go to http://www.nada.com/ and appraise your vehicle both as a 2002 & 2003 and offer the dealer the difference. If the difference is greater than $1000, keep your mouth shut and pay it.
2006-08-30 10:24:52 · answer #2 · answered by Walter D 3 · 0⤊ 1⤋
from my past experience with car dealers and I have many... you should walk away. obviously you and the dealer have not agreed I have been quoted one price and they would write up another. Then when all the smoke and mirrors are done they end up getting more for the car and less for the trade. when ever you start to neg. on a car alway be ready to walk away If it sound too good to be true it always is. and it sounds like maybe they were hoping you would be so excited about your car that they could milk another grand out of you. When you are neg. with them have them write it down as they are talking so you can always go back and say THATS NOT WHAT YOU SAID. If you are buying online use e-mail or fax.
2006-08-30 07:20:02 · answer #3 · answered by jgreenkc@sbcglobal.net 2 · 0⤊ 0⤋
sounds like a shady dealership. Call them and come take the car and use your money to buy another one at a better dealership and tell them you are doing it!
call the news station.
2006-08-30 07:19:13 · answer #4 · answered by psychstudent 5 · 0⤊ 0⤋
Can they SHOW you where you represented the car as a 2003 instead of a 2002.
look thru your correspondance (you did save it I hope) and find where you sent them the model year.
If it plainly says 2002 then hold them to their word.
2006-08-30 07:13:03 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Do you have all of the quotes in writing? If so, make the people correct their mistake, and prove that you are right with the written quotes. If you don't have anything in writing, then you should probably terminate this transaction.
2006-08-30 07:11:02 · answer #6 · answered by Anonymous · 0⤊ 0⤋
You are in "Texas Hold'em Tournament" now......hold them to it.....go back to the dealership....park their car in the driveway....give them the keys and ask for your keys....if hey refuse walk away and tell them your attorney will be contacting them........your are no longer in the "Texas Hold'em Tournament" now you are in the "Mexican Sweat Tournament".......they do not like this version of the game....they will concede I will almost guarantee this to you......really want to make them sweat?.....do you have a close Attorney friend.......have him type up a letter on his letterhead and watch them become "jumping beans!!!"........go luck!
2006-08-30 09:04:25 · answer #7 · answered by Mickey Mantle 5 · 1⤊ 0⤋
Absolutely not. If anything, the more frequently the oil is changed, the better and longer your engine will last. Where you draw the line is if you are changing it so much where it's only a waste of money, needlessly spent.
2016-03-27 01:25:02 · answer #8 · answered by Anonymous · 0⤊ 0⤋
save the money , tell them to come get it , then go to a different dealership
2006-08-30 07:10:50 · answer #9 · answered by foothill4fun 3 · 0⤊ 1⤋
Hold them to their agreement. A verbal contract, if you can prove it, is as binding as a written one.
2006-08-30 07:09:12 · answer #10 · answered by kja63 7 · 0⤊ 0⤋