I work in a nursing facility and need to know where I can get phone #'s for medicare co-insurance companies?

Question

I work in a nursing facility in the admissions office and need to verify insurance prior to admitting a resident. I need phone #'s for insurance companies which are a supplement to medicare such as AARP, Aetna, BCBS, Cigna, United Health Care, Bankers Life, Humana Gold,and other insurance companies. Is there a list of these phone #'s? (toll free preferably but if not, other phone #'s will do) I need them to verify insurance coverage for residents.

Answer 1

I would suggest calling your State Insurance Commissioner's office. They would also have phone numbers for the insurance companies that provide coverage and, I'm betting, would have a publication or list of Medicare supplemental policies. This office is responsible for every insurance policy sold in your state. Good folks to know. Check it out! Good luck!

Answer 2

the best way to get insurance company phone #'s is from the patient's insurance card. if you don't have access to the card, or if the family cannot provide one, most companies have websites, click on "contact us" and you can generally find the phone #. if no luck there, call 1-800-555-1212, which is toll-free information directory.