Should I tell my dentist to fire his receptionist if she scheduled my appointment for November 31?

Question

I think she's pretty cool; so, I would rather not see her fired, but I also think that my dentist should know if he has an incompetent employee.

Answer 1

You need to consider some points when deciding what to do. Do you value the need for a quicker appointment over the receptionist's job? If you are going to pursue that avenue will you be taken seriously or will the dentist just think you are being over dramatic? Then again if you are accusing the receptionist of incompetence you need to think of the public good. Who else has been discarded in to the garbage can of this woman's incompetence? She could be losing the dentist alot of money and jeopardising countless citizen's dental health. Hm mm these are serious points to consider. On reflection the easiest thing to do is have a quiet word with the receptionist and give her the chance to come good, if she refuses to then maybe you will have too resort to more drastic measures. Good luck my friend, once again.

Answer 2

By all means tell your dentist. If she's scheduling people on Nov. 31 then she's probably scheduling people for Feb 29 in a non-leap year, 'some other tuesday' & 'when hell freezes over'.

And if she's messing up the dates, then she's probably screwing up the appointment type as well. I'd hate to go to the dentist for a routine cleaning only to find out I'm scheduled for a colonoscopy.

This kind of incompetence really shouldn't be tolerated.

Answer 3

In Mid May 2014 shortly after filling in the form to register with a new dentist after moving to Kent I received a telephone call from someone claiming to be an employee telling me I am now registered with their surgery and she had booked an appointment for me on Friday 20th June at 9..00 a.m.

When I arrived at the surgery at 8.50 there was no record of this appointment being made on the computer and the receptionist said the telephone call could not have been from them as they work nine till five. After checking the surgery opening times which were 9 till 5 on Monday, Tuesday and Friday and 9 till 8 pm on Wednesday and Thursday which jolted my memory I recollect the telephone call being made at approximately 7.50 pm on a Thursday. This made me very suspicious and I arranged to speak to the surgery manager who investigated he matter to which she replied "I'm very sorry but none of my staff have any knowledge of this appointment being made over the telephone and all I can say this can be put down to human error. Also electronic communication and computers don't always save this." After this call I became ,more suspicious and pursued the matter to a higher authority.

Answer 4

why should she be fired? Because you want to see the dentist sooner? Get a life.

But if you want you could call the receptionist and ask if you could get in on a cancellation. That way if someone cancels an appointment you may be able to see the dentist sooner.

Answer 5

You want this person fired just because she thought November had 31 days in it? Maybe she doesn't want you back. Ever think of that? Are you so nasty to her that she fakes a date for your next appointment?

Better hope the dentist isn't in a bad mood when you go back either on Nov. 30 or Dec. 1.

Answer 6

If it is something that needs doing sooner, most dental offices (and doctors offices too) have a short notice cancellation list. If someone calls and cancels just before their appointment, and you are available, you get in...

Worth a try.

P.S. Chanel is right, there is no November 31st, 30 days hath september, april, june and NOVEMBER hahaha I didn't think of that! Maybe you should point it out to the receptionist! :)

Answer 7

Would you like to be labeled incompetent and fired for making one minor mistake?

And really, what makes you think your dentist will overreact the way have? Go ahead and tell him, he'll probably have a nice little laugh and then get on with his life.

Answer 8

Well, what was the appointment for? If it's a routine cleaning, then it isn't high on the priorities list. Perhaps you should call and eask for an earlier appointment before you go and call in your connections there, Don Vito.

gosh


ETA:Chanel is brilliant and deserves the best answer. Har dee frickin' har.

Answer 9

once you're gentle with the healthcare expert you're booked in to work out, then there's no reason you will possibly desire to tell the receptionist. the two way, if for some reason you probably did might desire to rearrange something by using the receptionist, she or he might cope with it in a specialist way, they are unlikely to laugh, or look at you humorous once you arrive to your appointment.

Answer 10

No, you should tell your dentist to go with computer scheduling instead of the paper appointment book he/she must be using now.

No computer program would allow such a mistake.