Why is it that some places do mobile phone top-ups and others do not?

Question

I work at WH Smiths (in a busy train station) and we do not do mobile phone top-ups. Every day maybe 20 people come asking if we do and get directed by us to Budgens across the station.
My Supervisor says that there is no profit to be made this way. The whole amount is credited to the persons account and they do not pay any charges for this service. e.g if the customer wants £10 then the whole £10 goes onto their account for free. Every other supermarket, newsagent, post office and cash point (ATM) does phone-top up! We are the only place like that that I know doesn't do it.
Perhaps the company would have to buy the epay machine which does the top-ups and pay for the paper to go in it? Maybe it uses lots of electricity? Maybe everytime you do one it cost a small amount like 1p or whatever? Why do other places choose to do it then? We should do it because it would come in handy and save the customer from making another trip when they are in a hurry for their train!

Answer 1

Capitalism and competition.

Answer 2

i exploit my telephone completely on right here :( i'm getting on, hit genuine on my avatar then go directly to the left center-it is the place i hit upon Questions from my contacts. A soreness, i recognize, yet I do it for the affection of a few human beings genuine right here. :) Edit- Oooo-it is undesirable :( and that i presumed mine grew to become into sluggish :(

Answer 3

This is so true, your heart is in the right place, but obviously your managers is not cos' he only wants to do things for profit.

Answer 4

well then why not get a phone on contract? this will definately stop the hassle of topping up.

Answer 5

Because some places do and others do not.

Answer 6

same reason some shops sell cornflakes and others dont

Answer 7

i/m more interested in ice cream not everyone sells it either