I recently switched from Allstate to State Farm after I received a very nice quote for my car insurance. I switched policies on Tuesday, and cancelled my old policy. Today I got a call from the lady at State Farm saying that she misquoted me and that my actual amount is 80$ more than she originally said per 6 months.
This makes my old Allstate policy cheaper (only by $15 but still). She said that I would be rebilled, but I'm kind of thinking that I should be entitled to the policy that I was quoted and paid for 3 days ago. Do I have a legal leg to stand on, or do I have to pay the price for someone else's incompetence?
What should I do?
2006-08-25 10:31:43 · 1 answers · asked by leedogg1981 3 in Cars & Transportation ➔ Insurance & Registration
She ran my quote as 25 and married as opposed to 25 and single. I'm not gonna fight over 80 bucks spread out over 6 months.... I'm just venting my frustration a little bit. :D
2006-08-25 10:52:46 · update #1
Is it still a quote after I've bought and paid for it?
2006-08-25 14:14:06 · update #2
It's a mistake. The company has a right to cancel you at any time and refund your money so don't listen to the doofus that wants you to go to court. I, however, would be sorely pi$$ed and would appeal to the agent, (not the staff person), in a friendly and upbeat manner face to face and explain that you will go with whatever decision he or she makes (it's really an underwriting decision) but would appreciate any consideration. After all, you signed the contract in good faith based on their professional opinion. Most (not all) State Farm agents would offer to pay the difference out of pocket in order to retain your business since it really is chump change. Worth a try?
2006-08-25 17:30:05 · answer #1 · answered by Anonymous · 0⤊ 1⤋
A quote is not written in stone, and is subject to a review by an underwriter. Often after the quote, they run your record and find that you are a higher risk than they knew when quoting. And it sounds like an honest error in putting married instead of single. You can try to get her to write it at that price, but will probably not be lucky unless you can prove she did it on purpose as an inducement for your business.
All quotes are subject to change when the policy actually gets bound, and there is little you can do unless this agent has a history of doing this.
2006-08-25 11:13:54 · answer #2 · answered by Chris 5 · 0⤊ 0⤋
All insurance policies are subject to underwriting when issued. The quote is based on the underwriting criteria but is not audited. The underwriting process determines your final price. I've had policies go both ways.
Just be happy you're not dealing with commercial liability insurance. The final policy cost isn't determined until AFTER the end of the policy period!
2006-08-25 12:46:15 · answer #3 · answered by Bostonian In MO 7 · 0⤊ 0⤋
Did you get the quote in writing? Did she simply make a MISTAKE or did she find something (traffic violation, accident) after she ran your driver's license? Insurance companies also look at credit scores. So it could be she just goofed or found out something after running your driver's license or social security number. I would definitely ask to speak to the agent about it, as the secretaries are usually the ones who give the quotes.
2006-08-25 10:40:44 · answer #4 · answered by startwinkle05 6 · 0⤊ 0⤋
Since I work for the insurance industry, but on the commercial side, she should honor the original quote, that is what we usually have to do, unless she mentioned a caveat in the quote, something like subject to change.
2006-08-25 10:39:24 · answer #5 · answered by JONES99679 3 · 1⤊ 0⤋
Interesting question
2016-07-27 11:30:27 · answer #6 · answered by Anonymous · 0⤊ 0⤋
That's a good question!
2016-08-23 05:20:11 · answer #7 · answered by toshiko 4 · 0⤊ 0⤋
I would switch back to Allstate. Maybe thats just cuz I work there........
2006-08-26 11:11:48 · answer #8 · answered by ? 2 · 0⤊ 0⤋