I have a Canon 20d camera that was used about a year,has about 30,000 shots. The sensor started "banding" the prints(lines through them) like when your printer is out of ink...They sent an estimate of $990.00 to repair it. A refurbished camera is about 895.00 with warranty. Is this absurd or what? Nikon is getting ready to sell a lot of cameras to our firm!
Any ideas as to why the high quote? Thanks!
2006-08-24 18:37:10 · 7 answers · asked by pictureman3120 1 in Consumer Electronics ➔ Cameras
Nikon uses SONY sensors and sony has a recall going because of bad sensors. I had a Kodak and it got bad pixels and had to be repaired, luckly it was under warranty. The reason that Canon would do this is that you are using a Consumer Grade camera in a Commercial application. They probably do not want to assume the libility of it coming back in the warranty period again. I had one repaired in my old D60 out of warranty and that cost me $330. I only had 11,800 actuations on it. Consumer cameras are warranteed for 50,000 actuations in non-commercial applicaitons. Commercial use can reduce the warranty for just about all makers. I would try and ask Canon Customer service as an individual instead of a employee of a company and see what price you get. My D60 has a 1 year parts warranty on the materials except the shutter. My warranty says this period is reduced to 90 days for commercial use. My 5D has no fine print for commercial use.
2006-08-25 13:27:14 · answer #1 · answered by bondoman01 5 · 1⤊ 0⤋
Crazy. But does the banding occur in all the ISOs? The quote may be to correct some hardware problem. I don't think they would do anything with the sensor.
$ 990 is too high a price. You can add some more and buy the 30D. Better to dispose of this camera. Also you can check the refurbished camera. Refurbished, means it would be like new. Most of these are used as demo models and since 20
D is being phased out, the demo models are being sold as refurbished. Basically, then clean the dust, change the manuals and give it to you.
Nikon has a massive problem with banding of the D200s. So better watch out.
2006-08-24 23:20:35 · answer #2 · answered by Wild tiger 2 · 0⤊ 0⤋
The obvious answer is they don't want to fix the camera. Unfortunately, this is all too common with ALL the manufacturers. going to Nikon or Olympus, won't solve the problem. In the same situation they will do the same thing
Buying a Sony will just make your service problems worse not better. Sony's track record when it comes to customer service/customer satistaction leaves a LOT to be desired in my mind. Worse than the others IMO.
2006-08-26 04:33:03 · answer #3 · answered by glenbarrington 7 · 0⤊ 0⤋
Labor! Refurbs are probably done in China at a refurb plant. Repairs are done by a technician. It's cheaper to grab a refurb off the shelf and ship it than fix a specific problem. Many refurbs are just "checked out" and repackaged if they work up to spec. Some are just returned and repackaged if no problem is specified. Unfortunately, with a refurb, you may be buying someone else's lemon or getting a great deal.
2006-08-25 01:47:57 · answer #4 · answered by topcat_TEC 5 · 0⤊ 0⤋
I have no idea why they feel this price is justified.
A 20D should not be a disposable item! Also, you'd think that if the shutter was rated for 100.000 actuations, they'd also back the sensor for that number of shots.
This is just a case of piss-poor customer service.
2006-08-24 23:19:41 · answer #5 · answered by OMG, I ♥ PONIES!!1 7 · 0⤊ 0⤋
Maybe they are just planning on sending you a refurbished camera and then fixing yours to sell as another refurb... I argee with you, though.
2006-08-24 19:15:53 · answer #6 · answered by Picture Taker 7 · 0⤊ 0⤋
i suppose dr. sam could be true. might as well get a new camera imo.
2006-08-24 20:07:17 · answer #7 · answered by portivee 3 · 0⤊ 0⤋