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when i try to scan a big block comes up over my picture plus,its a brand new scanner! ex suppose i take a pic of a full bodied person only the upper body shows and the rest is cut of by a big black block!what should i do?is it broken?!could dust be the problem?

2006-08-24 06:30:49 · 2 answers · asked by Nafertiti 2 in Computers & Internet Hardware Scanners

2 answers

Yeah clean the surface of the scanner there might be something pasted overthere or it might be inside of that part. In this case you sould go back to the store get it replaced.

2006-08-24 10:06:12 · answer #1 · answered by Najam I 1 · 0 0

Make sure there is nothing on the scanner surface before you scan you picture. If the problem persists contact the store where you bought it and ask for either a replacement or a refund.

2006-08-24 06:35:09 · answer #2 · answered by ♥ Susan §@¿@§ ♥ 5 · 0 0

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