I dropped my ipod nano,(well actually it slipped out of my case...) and now it won't turn on. at first it turned on but the screen was blank, altho it did play music. but not anymore. does apple do anything? i mean, it didn't even drop far! you'd think these things would be more durable... i've only had it less than 3 months! if apple wont help, is there ANYTHING i can do?? i tried returning it to Circuit City, but they wouldn't take it cuz its been over 3 weeks. PLEASE HELP! i'm desperate
2006-08-23 14:39:31 · 6 answers · asked by gallopin4ever 3 in Consumer Electronics ➔ Other - Electronics
This happened to a guy I work with. His daughter dropped her Ipod, and the samething happened. It stopped working.
He tried bringing it back to Best Buy where he bought it, and they wouldn't accept it back. He then drove alittle out of his way, found an Apple Store, and they replaced it on the spot, no questions asked!
Look and see if there is an Apple Store near you. This would be the best bet. If not, try contacting Apple. They helped out my co-worker, no problems!
2006-08-23 14:46:22 · answer #1 · answered by CroatianSensation 2 · 0⤊ 0⤋
Bring it to an Apple store and they'll let you exchange it for another. (My sister's iPod Mini got dropped in a bucket of soapy water and now she has a Nano...and my other sister's Mini wouldn't charge so she exchanged it.) I think it's an easy process.
2006-08-23 21:49:59 · answer #2 · answered by katybop. 2 · 0⤊ 0⤋
I had this problem as well and I went to apple.com and entered the support site. I described the problem, they shipped me a package, I sent it back and they replaced it.
2006-08-23 23:11:43 · answer #3 · answered by jp42420 1 · 0⤊ 0⤋
your warranty should cover it. take it to an apple store.
2006-08-23 21:45:57 · answer #4 · answered by DainBramaged 3 · 0⤊ 0⤋
tried to get someone to fit it
2006-08-23 21:45:24 · answer #5 · answered by jason 5 · 0⤊ 0⤋
Go fix it.
2006-08-23 21:44:59 · answer #6 · answered by Anry 7 · 0⤊ 0⤋